Job Description

Contract Works Officer

Permanent

Grade C - £35,412 - £41,771

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Building Maintenance and Investment (Repairs Partnership Team ) Asset management and maintenance Division

Birmingham City Council has an exciting opportunity for a skilled and motivated Contract Works Officer to join our City Housing service.

Based in the South of the city, you will play a key role in ensuring that the Council’s repairs, maintenance and capital works programmes are delivered effectively across our housing stock.

What you'll be doing:

• Overseeing the delivery of repairs, maintenance and capital works within Council-owned properties
• Ensuring contractors deliver works to the required standards, timescales and specifications
• Preparing detailed work instructions across a range of areas, including:
  • Routine repairs
  • Voids
  • Disrepair and litigation
  • Planned improvements
• Carrying out building inspections and fault diagnosis to identify issues and required remedies
• Preparing schedules of work, clearly outlining property condition and required rectification
• Managing contracts and maintaining strong working relationships with contractors and partners
• Monitoring work programmes across a large and diverse housing portfolio (up to 22,000 properties)
• Supporting service improvement through auditing and reviewing contractor performance
• Ensuring compliance with health and safety requirements and prioritising resident safety

About you:

• Experience in a similar role within housing, construction or property maintenance
• A relevant qualification (e.g. ONC/D, BTEC in Construction, Building Surveying, Building Services, or equivalent)
• Knowledge of relevant regulations, including:
  • Institute of Electrical Engineers (IEE) Regulations
  • Gas Safety (Installation and Use) Regulations
  • Other engineering and building service standards
• Strong technical knowledge, with the ability to diagnose building defects and specify solutions
• Excellent communication and interpersonal skills, with the ability to build effective relationships
• Experience managing contractors and ensuring high‑quality service delivery
• A proactive and organised approach, with the ability to manage a varied workload

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team <Resourcing@birmingham.gov.uk>

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

and Person Specification

We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).