East Midlands Shared Services

Contract Support Officer

East Midlands Shared Services  •  £27k - £28k/yr  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  4 hours ago
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Job Description

Organisation: ESPO

Work Location: ESPO, Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES

Salary: Grade 7 £26,832 - £28,146 per annum (pro-rata for part-time) (Pay award pending)

Working Hours: 37 hours per week

Contract Type: Permanent,

Closing Date:26th June 2026

Interview Date(s): Week commencing 29th June. If you are unable to attend interview week commencing 29th June/ 6th July please advise.

Are you looking for a rewarding career where you can make a difference?

Do you want a job where no two days are the same?

About the Role

By joining ESPOs energy Contract Support Officer, you’ll be part of a highly successful professional buying organisation that provides cost effective procurement and supply services to the public sector. ESPO is owned and governed by a consortium of six local authority members based in the East Midlands, with Leicestershire County Council acting as the employer.

We are seeking a detail-oriented and analytical Bill Validation Analyst to join our Energy Management team. This role is responsible for ensuring the accuracy and integrity of utility billing data across our property portfolio, helping to identify discrepancies, recover overcharges, and support effective energy cost management.

Working closely with energy suppliers, internal stakeholders, and third-party service providers, you will validate electricity, gas, water, and other utility invoices against contractual rates, consumption data, and regulatory requirements. You will investigate billing anomalies, resolve queries, and maintain accurate records to support financial control and reporting.

About You

We’re looking for someone with:

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

  • Exceptional attention to detail with a commitment to accuracy and quality.
  • Highly organised, with the ability to manage multiple priorities and meet deadlines.
  • A proactive and inquisitive approach, with confidence to challenge discrepancies and investigate issues thoroughly.
  • Strong numerical skills and confidence working with financial and consumption data.
  • Excellent communication skills, both written and verbal, with the ability to explain complex information clearly.
  • Ability to build and maintain positive working relationships with suppliers, colleagues and stakeholders
  • Self-motivated and able to work independently while contributing effectively as part of a team.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our customers. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer

What we offer:

  • Flexible working opportunities and access to employee benefits portal with car lease scheme.
  • 25 days annual leave plus bank holidays (increasing to 30 days after 5 years' service), and a scheme to buy additional leave.
  • Local Government Pension Scheme with a generous employer contribution.
  • Opportunities for learning and development (e.g. CIPS or CIM).
  • Great office location next to Fosse Park, with free on-site parking and easy access to M1 and M69.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Kim Davie, Energy and systems innovation manager

Email: k.davie@espo.org

How to Apply

At ESPO, we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raise a ticket via our online portal: https://emss.org.uk/support

By applying for this post, you agree to our Terms and Conditions.

About ESPO


We're a unique organisation, owned by the public sector and sharing their values and ethos, but operating with a commercial edge. As a specialist procurement body, we pride ourselves on establishing procurement solutions that save money for the public sector. View our prospectus to find out more.


We have modern, open-plan offices with excellent transport links and a friendly workplace environment. We offer flexible working, a generous holiday entitlement, a contributory pension scheme, training (including professional CIPS qualification) and opportunities to develop your career.


ESPO is supported by wide range of roles across many different disciplines including sales, marketing, IT, procurement, finance, operations (warehouse management and transport planning) and customer services. So whether you are interested in a public-facing role or playing your part behind the scenes, ESPO could be the place for you.

To learn more about working for ESPO please visit www.espo.org

East Midlands Shared Services

About East Midlands Shared Services

Leicestershire County Council and Nottingham City Council formed a partnership in 2010 to deliver HR, Payroll and Finance transactional shared services. Supported by state-of-the-art technology, EMSS offers a sustainable solution to deliver more efficient, cost-effective services.

Industry
Government & Public Safety
Company Size
1-10 employees
Headquarters
Leicester, GB
Year Founded
Unknown
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