Job Description

At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

The Contract Project Manager, Pharma IT Infrastructure and Operations is a pivotal role responsible for executing projects across the entire lifecycle of commercial, clinical, regulatory, and R&D IT initiatives, from supporting market launch to post-launch support. This position reports directly to the PMO Lead and ensures projects are delivered on time, within budget, and meet high-quality standards while aligning with strategic business objectives.

Approximately 30% of this role will be dedicated to GxP work, specifically in Good Laboratory Practice & Good Manufacturing Practices (GLP & GMP) environments, supporting labs and R&D operations, and working closely with the R&D IT Business Partner (ITBP). The successful candidate must be comfortable operating in ambiguous environments with evolving priorities and immature processes as the organization scales its PMO capabilities.

This role will actively participate in Phase II of standing up the PMO, which includes expanding the PMO's scope to R&D operations, implementing Stage Gate governance processes (targeted for Q2 2026), integrating R&D projects into Smartsheet, and supporting the formalization of the Business Relationship Management (BRM) framework.

Responsibilities

Project Management & Execution

• Manage end-to-end project lifecycle for IT infrastructure, operations, and R&D technology initiatives.
• Develop and maintain detailed project plans, including scope, schedule, budget, and risk management.
• Lead cross-functional project teams across commercial, clinical, regulatory, and R&D domains.
• Track project progress and provide regular status updates to stakeholders.
• Conduct project status meetings and manage change control processes.
• Spearhead process streamlining, training, audits, and KPI/metrics tracking.
• Analyze and communicate risk and compliance adherence principles.
• Implement corrective action plans and conduct root cause analysis.
• Support enterprise-wide IT systems, networks, and cloud solutions.
• Optimize IT service management processes including continuous improvement and change management.

GxP & R&D Support (30% Time Allocation)

• Dedicate 30% of time to GxP project work in GLP & GMP environments.
• Collaborate with the R&D ITBP to align IT projects with R&D needs.
• Manage upgrade & implementation projects for R&D-specific IT projects (e.g., ELN, scientific computing).
• Ensure compliance with GxP, FDA 21 CFR Part 11.
• Support vendor qualifications and audits for GxP systems.
• Maintain documentation and SOPs for audit readiness.

PMO Development & Phase II Participation

• Support Phase II of PMO development, including:
  • Expansion of PMO scope to R&D.
  • Implementation of Stage Gate governance (Q2 2026).
  • Integration of R&D projects into Smartsheet.
  • Support for BRM framework formalization.
• Contribute to project intake, metrics dashboards, and governance workflows.
• Provide feedback to support PMO maturity and continuous improvement.
• Demonstrate adaptability and comfort with ambiguity in evolving environments.

Leadership & Collaboration

• Collaborate with the Sr. Executive Director of Infrastructure and Operations and security teams.
• Foster a culture of continuous improvement and innovation.
• Build strong relationships across IT, R&D, QA, and compliance teams.

Required Qualifications

Education & Experience

• Bachelor’s degree (or equivalent experience) in Computer Science, Information Technology, or related field.
• 7+ years of IT experience with 3–5 years in project management roles.
• 5+ years of experience in commercial pharma, biotech, or clinical research.
• 2-5 years of experience in business analysis is preferred.
• Experience in regulated environments (Pharma, Biotech, Clinical, Medical Device).

Technical & Regulatory Expertise

• Strong understanding of GxP, FDA 21 CFR Part 11, HIPAA, GDPR, ISO 27001.
• Experience with GLP environments and R&D IT systems (e.g., LIMS, ELN).
• Experience with data warehousing, reporting, and analytics.
• Proven success in implementing enterprise IT solutions across domains.
• Experience with global, multi-site IT operations.

Project Management Skills

• Proficiency in project management tools (e.g., Smartsheet, MS Project, JIRA).
• Strong documentation, communication, and stakeholder engagement skills.
• Ability to manage multiple concurrent projects and priorities.

Vendor & Stakeholder Management

• Experience with vendor management and contract negotiation.
• Ability to collaborate with ITBPs and cross-functional teams.

Core Competencies

• Comfort with ambiguity and evolving processes.
• Strategic thinking and alignment with business/regulatory needs.
• Strong problem-solving and analytical skills.
• Effective collaboration across diverse teams.

Preferred Qualifications

• PMP Certification
• Scrum Master Certification
• BRM Certification
• Smartsheet Certification
• Experience with JIRA

Work Schedule

Monday to Friday, 8:00 AM to 5:00 PM. Flexibility required for time zones and occasional overtime. On-camera presence expected for remote meetings with appropriate business attire and Slipstream virtual background.

Work Location

60–70% on-site at Hampton, NJ; 30–40% remote. On-camera presence required for remote meetings.

Physical Requirements

• This position requires the ability to remain in a stationary position, often standing or sitting for prolonged periods.
• The ability to move about to accomplish tasks, adjusting or moving objects up to 20 pounds in all directions.
• Communicating verbally and in written form with others to exchange information.
• Exposure to a standard office environment with average room temperatures and no adverse environmental conditions expected.

Slipstream is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.