Reporting to the Service Director, the Contract Performance Manager (CPM) will work with Customers, GE Vernova Service Hub and Site Managers and will be responsible for Operation and Maintenance Agreement contract performance for Japan and South Korea.
This will include managing customer relationships and communication, driving the performance of planned and unplanned scope in fulfilment of contractual obligations, and being the first point of escalation outside of the wind farm site for contractual interpretation or dispute.
Roles and Responsibilities
Financial and contractual performance of portfolio. Leading contract performance reviews with the Hub Managers
Management of risk and opportunities driving risk mitigation and timely realization of entitlements.
Formulate and drive initiatives with cross functional teams to enhance contractual performance.
Primary ownership for resolution of complex contractual issues or disputes engagement with Customers.
Contract technical / maintenance compliance and service fulfilment strategy
Contractual opportunity development (incl. business development opportunities) and risk identification (incl. risk profiling and mitigations)
Synchronizing Customer and Contract events / demand with internal functions such as Field Service, Sourcing and Engineering
Cash collection, receivables management and concessions administration
Required Qualifications
At least 4 years’ experience within Wind or other energy or industrial segments
At least 4 years’ experience with multi-year and transactional contract interpretation and management
Parts, Repairs and Service offerings and fulfilment
Experience in customer-oriented roles
Equipment operations/maintenance/overhaul/upgrade requirements and recommendations
Assessments and mitigation strategies for commercial and fulfilment risk
Fluent in Japanese and English in speaking and writing
Desired Characteristics
Wind industry or comparable energy technology experience.
Customer focused: Excellent communication, presentation, and interpersonal skill.
Fluent knowledge of commercial, finance, legal and related regulations, and law.
Proficiency in Japanese/English and computer application skills.
Exposure to regulators (particularly safety regulators) is desirable
A good teamwork leader in a dynamic, energetic, and complex environment, equipped with quick learning capability and ownership.
Self-motivated and able to work under high pressure
Relocation Assistance Provided: No
GE Vernova is a purpose-built energy technology company on a mission to electrify to thrive and decarbonize the world.
It is made up of three businesses -- Power, Wind, and Electrification -- with focus on accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.
The world needs more energy, smarter energy. With energy demand expected to grow by more than 50% in the next 20 years, we are continuously innovating to meet the moment…like we have for the past 130 years. The Energy of Change and relentless optimism are what drive us – it’s about never giving up and seeing what’s possible so that we deliver the energy technologies the world needs right now and for generations to come.
GE Vernova’s attitude and edge is embedded in its name. We retain our treasured legacy, “GE,” as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.
Together, we have the energy to change the world.
