Job Description

The Contract Manager is responsible for managing and disseminating key contact information for all stakeholders, establishing projects in financial and operational systems, monitoring the contract for compliance with terms; and managing rate increases, renewals and other routine changes or deliverables to the customer. This full-time role is in office in Norfolk, VA and offers medical, vision, and dental insurance, and well as an option to enroll in our 401K retirement.

Supervisory Responsibilities:

This position has no direct reports.

Essential Functions:

· Creates project numbers and enters all relevant information into financial and operational systems.

· Communicates project start information to relevant stakeholders.

· Monitors contract status to ensure rate increases, renewal bids, and other contract-required reports are submitted on time.

· Reviews performance against contract requirements and reports concerns to leadership.

· Maintains records for correspondence and documentation with established contracts and those in progress.

· Documents key compliance components and reviews compliance with contract terms, updates ERP (Enterprise Resource Planning) as required with pertinent contract details.

· Communicates and presents key information to stakeholders about contract-related matters as requested.

· Identifies any contract-related problems that may arise with all involved stakeholders.

· Serves as the consistent point of contact for internal employees and external parties regarding agreements and contracts.

·Other projects and functions as assigned.

Competencies:

• Ability to pay attention to detail in all aspects of contract management.
• Ability to communicate effectively with people at various levels of the organization.
• Ability to negotiate and collaborate with others leading to a positive outcome.
• Ability to prioritize work tasks in a fluid, fast-paced work environment
• Knowledge of typical contract attributes
• Skilled at organization and contract management
• Skilled with Microsoft Office products, in particular, Excel; experience with NetSuite is a plus.

Work Environment:

Generally works in an office environment but may occasionally visit work sites.

Travel Requirements:

·Ability to travel occasionally (less than 10% of work time).

Required education and experience:

• A bachelor's degree in business administration, project management, or related fields. A combination of equivalent education and experience may be substituted for this requirement.

Preferred education and experience:

·Project Management Professional (PMP) certification. Experience with NetSuite or a similar Enterprise Resource Planning. A combination of equivalent education and experience may be substituted for this preference.

Additional eligibility requirements:

No other eligibility requirements.

This position requires employee to be able to pass a background check and drug screen as required for this job.

Work authorization requirements:

Must meet I-9 requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Affirmative Action/EEO statement: Xylem Tree Experts and Kendall Vegetation Services provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Reasonable Accommodation Statement

XKIG is an equal opportunity employer and complies with all federal, state, and local nondiscrimination laws, including the ADA. If you need a reasonable accommodation during the application or hiring process, please contact our Talent Acquisition team at 877-418-2999.

Benefits Offered:

This is a full-time position that offers health insurance benefits for medical, vision, and dental, as well as the option for enrollment in a 401K.

Paid Time Off (PTO)
Eligibility and accrual timelines vary by position with some roles gaining PTO immediately and others becoming eligible after a set period of employment. Details are provided during the hiring process and may vary for Union hires.

AI Usage Disclaimer:

As part of our commitment to efficiency and innovation, we may use artificial intelligence (AI) tools during the recruiting and onboarding processes. These tools assist with tasks such as resume screening, interview scheduling, and communication. All decisions regarding hiring and employment are ultimately made by our human team. If you have questions or concerns about this process, please contact our HR department.