Job Description

Annual salary: up to £48,526.00

Contract Manager (Planned Works)
Location: Evesham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent, 42.5hrs per week, Monday to Friday

Salary: £48,526.00 plus car allowance

Join us on our new, exciting contract

Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region.

Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment.

Due to continued growth across the contract, opportunities are available for experienced Service/Contract Managers across South Worcestershire, North Gloucestershire, and surrounding areas.

Role Responsibilities:

• Management of all aspects of operational and commercial delivery for planned works programmes, ensuring overall contract performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project
• Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company’s commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities
• End-to-end management of planned works and high-risk properties across a range of occupied homes
• Line management of supervisors, including performance reviews, one-to-ones, and daily briefings
• Oversight of KPIs, reporting, and service delivery standards across planned works activities
• Handling client queries and managing resident complaints effectively
• Supporting and engaging operatives and branch teams to achieve high-quality planned maintenance outcomes

Key Criteria:

• Experience in Managing a planned works contract within the social housing sector
• Experience in Budget management
• Experience in performance reporting
• Experience in People Management
• Ability to provide evidence of contract performance and efficiency
• Workable technical knowledge of social housing repairs and maintenance
• Full valid driving license

Benefits:

• 25 days annual leave plus bank holidays
• Family-friendly policies, including enhanced maternity/paternity leave
• life assurance
• Van & Fuel card
• Refer a friend schemes
• Generous pension scheme and sick pay
• Employee Assistance Programme
• Mears Rewards – access to discounts across major retailers, including supermarkets
• Excellent training and development opportunities
• Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor)
• Volunteering leave – up to two days per year to support community initiatives

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Joe Monger (joe.monger@mearsgroup.co.uk)

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.