Job Description

Care. Initiative. Pride. We see more than just high standards.

Contract Manager

Location: Glasgow

Working hours: 38.75 per week,

Benefits: Competitive annual salary, Company Car or allowance, private healthcare

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Contract Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.  

Your new role

What you’ll do:

• Lead by example in culture of safety, opportunity, inclusiveness, and diversity
• Ensure Robertson Group safety and quality control standards are upheld
• Deliver technical engineering services through direct labour and supply chain partners for electrical, HVAC, building fabric and range of specialist services
• Full budgetary responsibility and associated cost base for Hard FM services
• Management of contract budget including monthly analysis of transactions and forecasting
• Management of capital asset planning to ensure assets are maintained in line with service standards
• Ensure compliance record keeping is maintained to a high standard to maintain compliance with statutory requirements and contract service standards such as SFG20
• Liaise with client Representatives regularly ensuring positive constructive relationships based on long term partnership.
• Practice effective risk management working with Commercial and Financial business partners to ensure Risk & Opportunities schedules are accurate and mitigation/management plans are implemented
• Monitor contract and team performance providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities.
• Attendance at monthly Operational Meetings with the client to discuss performance

What you’ll need:

• Candidate will be an experienced manager with professional qualification FM / Hard Services
• Experience in CAFM systems to manage helpdesk tasks and reporting
• Strong people management and communication skills
• A strong technical focus with knowledge of Building Regulations
• Strong knowledge and understanding of SGF20 and best practice guidance for technical services
• Good analytical & problem-solving skills
• A methodical approach
• Ability to work on own initiative
• A recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS
• Strong customer service skills are essential, together with a positive outlook and flexible, team working attitude
• Proficient in relevant computer programmes (Microsoft Word, Excel etc.)

The successful candidate will require a DBS/Disclosure Check before starting in the job.

Who we’re looking for:

Due to a new contract win, RFM are recruiting a Contract Manager, overseeing site operations, health, safety, wellbeing, and commercial & financial profitability of a cluster of prestigious buildings of historical and cultural significance throughout Edinburgh.

The successful candidate will be the technical contract lead for all Hard FM activities and hold / maintain positive colleague and customer relationships to deliver a positive, proactive, and progressive environment.

What's in it for me

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave
• Company car or car allowance
• Private Healthcare
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

Apply now

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.