Job Description

Role Profile & Key Responsibilities

Enterprise Program Leadership

• Support the delivery of a portfolio of complex, high-impact strategic programs, partnering with business and technology leads to maintain momentum and outcomes.

• Translate strategic objectives into practical roadmaps, workplans and governance routines, and track delivery against agreed milestones.

• Maintain visibility across initiatives by coordinating interdependencies, sequencing and key risks, escalating where needed.

• Support change management planning and execution across programs, partnering with business owners and change teams.

Executive Stakeholder Engagement

• Partner with the program managers and program director, and senior stakeholders to structure discussions, clarify decisions needed, and drive follow-through.

• Develop clear senior-level communications (e.g., steering committee and ExCo updates), articulating progress, risks, trade-offs, and decisions required.

• Facilitate alignment across functions to enable timely decision-making and coordinated delivery.

Governance, Risk & Delivery Assurance

• Support and continuously improve program governance routines, delivery standards, and reporting to drive transparency and control.

• Identify, track, escalate, and help resolve strategic, financial, and delivery risks and issues.

• Support project reviews and health checks to assess delivery confidence and benefits realization, and coordinate follow-up actions.

Financial & Performance Oversight

• Support tracking of program financials, including budgeting inputs, forecasting, and variance commentary, partnering with Finance and program owners.

• Maintain disciplined tracking of benefits and KPIs, ensuring alignment to agreed business outcomes.

• Recommend corrective actions and support delivery teams to re-baseline plans where performance deviates.

People & Capability Leadership

• Provide day-to-day guidance and support to project managers and workstream leads (as applicable) through planning, problem-solving, and delivery practices.

• Contribute to building program management and change capability across the organization by sharing standards, templates, and best practices.

Experience

• 2–5 years of progressive experience in strategy, transformation, or program/project management roles.

• Track record supporting or leading workstreams within large-scale transformation programs in complex organizations.

• Prior experience in Big-4, consulting, or equivalent advisory environments strongly preferred.

• Demonstrated ability to work effectively with senior stakeholders (including facilitating decisions and influencing without authority).

• Strong financial, analytical, and structured problem-solving capabilities.

• Deep expertise in program governance, delivery assurance, vendor management, and change leadership.

• Ability to operate seamlessly between strategic vision and operational detail (e.g., Finance, Actuarial, Data, or Technology domains).

• Resilient and proactive, with a strong sense of ownership, attention to detail, and ability to operate in ambiguity.

• Experience with multiple projects at the same time with different interactions and dependencies.