Job Description for Omni Channel Executive
As an Omni Channel executive, you will be part of a dynamic team supporting the day-to-day operation for the channel. Your role will involve your commitment to prepare and execute the key tasks/responsibilities to ensure the business and operations functions are well implemented.
1) Preparing the onboarding and offboarding of advisors for Omni Channel
2) Perform collecting, processing, and updating of data for project and business management reporting
3) Handling servicing enquiries from customers and advisors
4) Handling voucher processing for digital and partnership campaigns
5) Provide administrative support including checking of submissions/processing documents for payment
6) Operations setup/coordination for any POC initiatives
7) Performing UAT/Production validation for product deployment
8) Undertake ad-hoc duties as assigned
Qualifications - External Requirements:
1) Proficient is MS Office (Excel / PowerPoint)
2) Good analytical, verbal & written communication skills
3) Good administrative and organizing skills with attention to detail
4) Ability to work with high degree of data confidentiality and accuracy
5) Ability to prioritize work, work under pressure and meet deadlines
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.
