Job Description

Contract Equities Trade Support

MUST be local to New York City. Onsite 5 days

Responsibilities:

• Support all Equities users from Front Office Traders, Middle Office Users, Compliance, Risk, and Product Control
• Monitor trading systems and FIX network connectivity
• Troubleshoot real-time trading issues and investigate compliance inquiries
• OMS and/or EMS knowledge and understanding
• Understanding full life cycle of an order
• Communicate major incidents to stakeholders
• Communicate and escalate issues to vendors
• Gather requirement from traders and document for tracking and prioritization
• Provide business specification to vendor and development teams to build the enhancement
• Share business workflow with support & QA team to strengthen regression test suite
• Maintain knowledge base, support scripts, documentation and procedures

Qualifications:

• 5+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options).
• Strong knowledge in high touch trading workflow, FIX protocol, OMS (FlexTrade or Fidessa), IOI, market data and CTM.
• Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE).
• Familiar with Linux, SQL, JIRA & Excel.
• Familiar with Tidal, Control-M, Autosys or equivalent.
• Effective interpersonal skills and relationship-building skills.
• Strong written and verbal communication skills.
• Strong analytical and problem-solving abilities with keen attention to detail.
• Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment.
• Experience with scripting and automation is a plus.

Education

• Computer Science degree or 5+ years of experience with Front Office support.