Job Description

Essential Responsibilities and Duties

Team Leadership & Accountability

• Manage and mentor a team of Contract Coordinator Team Leads, setting performance expectations and fostering a culture of accountability.
• Enforce accuracy standards, ensuring contracts are processed with precision and consistency.
• Drive team alignment with firm policies, legal requirements, and best practices in contract management.

Quality Assurance & Accuracy Control

• Oversee contract reviews for completeness, compliance, and adherence to internal standards.
• Partner with QA teams to identify recurring errors and lead initiatives to eliminate them.
• Monitor contract workflows to ensure every document meets confidentiality, legal, and operational standards.

Analytics & Strategic Reporting

• Utilize performance data to uncover trends, assess team metrics, and present actionable insights to senior leadership.
• Produce and deliver contract quality reports that guide strategic improvements.
• Identify training needs based on team performance and error trends.

Process Optimization & Compliance Enforcement

• Lead efforts to streamline contract handling procedures and reduce risk exposure.
• Ensure consistency in the use of legal terminology and adherence to evolving regulatory requirements.
• Implement updated workflows and systems that enhance efficiency and accuracy.

Training & Development

• Conduct training programs and coaching sessions for team leads focused on precision, legal compliance, and continuous learning.
• Communicate all procedural updates and legal changes directly to the team, ensuring clarity and operational readiness.
• Monitor individual and team progress, providing targeted support when needed.

Cross-Functional Collaboration

• Serve as the liaison between legal teams, clients, and internal departments to resolve contract-related issues.
• Maintain fluid communication with firm leadership regarding performance metrics, emerging challenges, and process adjustments.
• Ensure that contract coordination practices reflect unified standards and contribute to the broader organizational goals.

Required Qualifications

• Education: Bachelor’s degree in Contract Management, Legal Studies, Business Administration, or a related field.
• Experience: Minimum 3 years of leadership experience in legal operations or contract management.
• Expert-level attention to detail and accuracy in document handling.
• Advanced analytical skills to identify operational gaps and propose strategic solutions.
• Exceptional communication and interpersonal skills—both verbal and written.
• Proven ability to manage multiple priorities in high-pressure environments.
• Familiarity with legal terminology, compliance protocols, and firm-specific contract structures.
• Experience leading training programs and coaching teams for improved performance.
• Strong organizational skills and mastery of contract tracking/reporting systems.

Technical Requirements

• Computer: Intel i5 (8th Gen+) or AMD Ryzen 5 (3000+), or Mac M1+. Min. 8 GB RAM, 256 GB SSD.
• OS: Windows 11 or macOS.
• Monitors: Two screens required.
• Headset: USB wired or wireless.
• Internet: Wired connection, at least 20 Mbps.

Key Performance Indicators (KPIs)

• Error Ratio: Maintain a consistently low error ratio in contract management processes.
• Quality Assurance Compliance: Measure the success of the team in adhering to quality standards through regular QA assessments.
• Callout Completion Rate: Track the rate at which contract errors or issues are identified and resolved through the callout process.
• Team Performance: Evaluate team performance based on the Contract Coordinators' KPIs.

Work Environment

• Full-Time Contractor
• Remote work
• Collaborative, mission-driven culture with a fast-paced startup dynamic.

Salary and Benefits

• Salary Rate: depending on experience, 40 hours per week.
• Benefits:
• Paid Time Off
• Mental Health Days

Application Process

You may apply to our career page: https://alonsoandalonsolaw.wd503.myworkdayjobs.com/Alonso

Physical Demands

This position primarily involves sedentary work, requiring the ability to sit for extended periods while using a computer, phone, and other office equipment. Must handle typing and data entry tasks efficiently.

Equal Opportunity Employment Statement

Alonso & Alonso attorneys at law is an equal opportunity employer and is committed to building a diverse and inclusive organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, or any other protected characteristic.

Disclaimer

By submitting your application for this position, you acknowledge and consent to the use of a live monitoring system during working hours. This system is implemented to support productivity, ensure workplace security, and maintain compliance with company policies. Monitoring is conducted in accordance with applicable laws and is designed to respect team member privacy while safeguarding operational integrity.