Location: London – Greater London House / National
Salary: £45,656.00 - £53,520.00 (London / £39,083.00 - £50,848.00 (National, dependant on location) per annum
Hours: 36 hours per week
Contract Type: Permanent
This is a great opportunity to join our team, Employer of the Year Housing Heroes awards 2025 and Winner 2026 Inspiring Places to Work™ UK & Ireland
We’re currently recruiting a Contract & Compliance Officer to join us on a permanent basis. In this role, you will oversee a portfolio of properties managed by external agents, ensuring communal services are delivered efficiently, and sites are maintained in line with legal, contractual, and health and safety requirements. You will liaise closely with managing agents, proactively identifying and addressing risks to keep our communities safe and compliant.
As the first point of contact for your patch, you will lead all contract management matters and take responsibility for specialist projects as required. Working with the management team, you will help deliver team priorities, meeting deadlines in line with departmental and organisational goals. You will also ensure compliance functions are completed, with managing agents providing the necessary certification, servicing data, and reporting in line with our monitoring framework.
The ideal candidate will have proven experience in contract management, site inspections, and audits, with a strong knowledge of health and safety compliance. You should be confident in producing statistical data and writing clear, accurate reports. You will be an effective communicator with good customer service skills and the ability to quickly and efficiently resolve queries and complaints.
Desirable experience includes project management, familiarity with CRM and HPM applications, and a qualification in business or management.
If this sounds like an opportunity for you then please review the full role profile before applying.
Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
To find out more about who we are and what we do, please click here.
Closing Date: 23rd November 2026 at midnight.
Interview dates: 7th & 8th December
With hybrid working, flexible arrangements, and base locations across England, this could be the opportunity you’ve been looking for.
This role is offered on a hybrid basis and can be based at one of our offices. The successful candidate will be expected to attend their designated office base, with occasional travel to other Clarion offices and sites as required. Applicants must also be able to travel across the region when necessary.
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Act now – apply today! This vacancy may close early without notice.
We are Clarion - the country’s largest housing association. We provide a home to 360,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability.
We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have.
We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most,
We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future, and we’re relentless in pursuing it.
