BT Group

Contract & Commercial Specialist

BT Group  •  Cheltenham, GB (Hybrid)  •  4 hours ago
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Job Description

Recruiter: Krystle James

Career Grade: D

Internal Closing Date: 29/06/26

Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance ( https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels) An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

About the role

You’ll be responsible for managing contractual risk, obligations, and commercial performance across a defined area of our specialist business unit. This includes ensuring we deliver on our commitments to customers, maintain sustainable and profitable contracts, and identify opportunities for growth and renewal. You’ll act as the central point of contact for all contractual and commercial matters within your remit, working closely with customers and internal teams to drive value and long-term success.

This job role is based in Cheltenham. Hybrid (3 days office based & 2 days remote) Mon-Fri 37.5. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.

What you’ll be doing

  • Act as the primary interface for high-level customer engagements on contractual and commercial topics.
  • Lead cross-functional teams to ensure all aspects of contract delivery are understood, managed, and executed effectively.
  • Ensure successful delivery of contractual commitments, meeting cost targets and driving contract profitability and revenue growth.
  • Own the management of contractual obligations, risks, and compliance with governance frameworks.
  • Support contract negotiations, renewals, and change control processes, ensuring obligations are achievable and commercially sound.

Essential Skills / Experience

  • Contract management
  • Decision Making
  • P&L
  • Relationship Building
  • Commercial management

Desirable Skills / Experience

  • Proven experience in contract management or commercial operations.
  • Confident in line management, developing and supporting others.
  • Strong commercial awareness and understanding of contractual frameworks.
  • Excellent communication and stakeholder management skills, including experience engaging with senior customers.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus

• Access to an online private GP 24/7 for you and your immediate family

• Market-leading paid carers leave with up to 2 weeks off

• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay

• Discounted EE and BT products, including mobile and broadband

• Market leading Pension scheme – 5% from you and 10% from us

• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Ready to connect for good and help shape the future? Apply now

#LI-Hybrid

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

BT Group

About BT Group

We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.

There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.

Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.

Industry
Telecommunications
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
Unknown
Website
bt.com
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