Job Description

Join Us as a Contract Billing Manager!

ORBCOMM is seeking an experienced Contract Billing Manager with strong expertise in customer and commercial contracts, subscription-based billing, and account renewals. This role is responsible for ensuring customer invoices and renewals are accurately executed in accordance with client contracts, Statements of Work (SOWs), service agreements, and pricing schedules.

The ideal candidate has hands-on experience reviewing and interpreting commercial customer contracts to ensure billing accuracy, renewal compliance, and alignment with accounting and revenue recognition requirements.

Why You’ll Love Working Here:

At ORBCOMM, you’ll play a critical role in managing the financial lifecycle of our customer agreements You will collaborate closely with Sales, Finance, Legal, Customer Success, and Operations teams to ensure contract terms are properly implemented across billing, renewals, and reconciliation processes.

With a flexible hybrid working schedule, you’ll enjoy in-person collaboration at our Hyderabad, India office, along with the flexibility of remote work.

What You’ll Do:

• Own end-to-end contract-based customer billing, ensuring invoices align with commercial terms defined in customer contracts
• Review, interpret, and apply customer agreements, MSAs, SOWs, amendments, pricing schedules, and renewal clauses for accurate billing execution.
• Manage customer account renewals, including contract validation, pricing accuracy, billing continuity, and renewal effective dates.
• Ensure billing reflects contractual pricing, usage terms, renewal periods, discounts, and service changes
• Perform billing and revenue reconciliation between contracts, billing systems, and accounting records.
• Partner with Sales and Customer Success to validate contract renewals and changes prior to billing.
• Collaborate with Legal and Finance teams to resolve contract interpretation or billing discrepancies.
• Support month-end and year-end close activities related to contract billing and revenue recognition.
• Generate, review, and finalize proformas and renewal invoices in accordance with customer contracts.
• Ensure invoices comply with customer contractual obligations, SOAs, and company billing policies.
• Submit electronic customer invoices, track billing status, and support collections as required.
• Maintain accurate contract billing documentation and audit trails.
• Identify and implement process improvements to strengthen contract compliance, billing accuracy, and renewal efficiency.
• Provide guidance to billing team members on interpreting customer contract terms for billing and renewals.

Who You Are:

You are a commercially focused billing professional with strong accounting knowledge and proven experience working with customer-facing contracts, not HR or employment agreements.

Education & Experience:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 6-8+ years of experience in contract billing, customer billing operations, renewals, or revenue accounting
• Demonstrated experience working with commercial customer contracts such as MSAs, SOWs, subscription agreements, or service contracts.
• Strong understanding of accounting principles, revenue recognition, and billing reconciliations.
• Experience using ERP and billing systems such as JDE, Oracle, NetSuite, SAP, or similar platforms.

Skills & Competencies:

Proven ability to read, analyze, and interpret commercial customer contracts and translate terms into accurate billing.

• Strong reconciliation, analytical, and problem-solving skills.
• High attention to detail with a compliance-focused mindset.
• Ability to collaborate effectively with Sales, Legal, Finance, and Customer Success teams.
• Clear written and verbal communication skills.
• Ability to manage multiple customer renewals and billing cycles concurrently.
• Experience with subscription, recurring, or usage-based billing models is a plus.
• Experience with e-billing platforms and multi-customer environments is an advantage.
  

Then we want to meet you!

About Us:

At ORBCOMM, we’re pioneers in IoT technology, driving innovation and empowering our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations, and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we manage millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com!

Ready to Join Us?

We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.

We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.

At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects