Job Description

Great Day Improvements - Contract Administrator (Twinsburg, OH)

In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct to consumer provider of premium home improvement products.

The company’s family of brands includes Patio Enclosures®, Champion Windows and Home Exteriors®, Universal Windows Direct®, Apex Energy Solutions®, Stanek Windows®, Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, LeafGuard®, Englert®, and The Bath Authority.

With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the US, Great Day Improvements ranks among the top home improvement companies nationwide and one of the fastest growing private companies in America.

Technology and disciplined vendor management are critical to how Great Day Improvements operates at scale. The Contract Administrator plays a key role in strengthening financial discipline, vendor accountability, and operational rigor by establishing a structured, proactive approach to contract lifecycle management across the enterprise, beginning with Enterprise Technology & Intelligence (ETI).

The Contract Administrator is responsible for managing the lifecycle of vendor, software, SaaS, professional services, cloud, MSP, hardware, and other technology-related contracts, with an initial focus on Enterprise Technology & Intelligence and the ability to expand enterprise-wide over time.

This is not a legal position. This is an operational and analytical role focused on contract visibility, renewal governance, cost optimization, vendor accountability, and business risk awareness. The Contract Administrator ensures contracts are actively managed rather than passively renewed and helps the organization reduce waste, avoid unnecessary spending, improve vendor oversight, and enforce commercial terms.

This role will serve as ETI’s contract management owner and will partner closely with Finance, Procurement, ETI leaders, and business stakeholders to improve visibility, renewal discipline, reporting, and vendor accountability.

The Contract Administrator does not provide legal advice or independently approve legal terms. The role is responsible for summarizing key contract terms, identifying business risks, tracking obligations, and supporting timely decision-making in partnership with the appropriate internal teams.

Job-type: Full-Time, exempt

Location: Twinsburg, OH (On-site / Hybrid - 4 days on-site. Friday's at home)

Salary: $55,000

Responsibilities

Contract Inventory & Repository Management

• Establish and maintain a complete, centralized inventory of ETI vendor and software contracts.
• Organize contracts within the designated enterprise repository with accurate metadata, including contract owner, vendor, purpose, spend, renewal terms, expiration dates, notice periods, and key obligations.
• Ensure contracts are current, accessible, clearly documented, and easy for authorized stakeholders to locate.
• Maintain accurate tracking of contract status, ownership, key dates, renewal requirements, and business contacts.
• Identify missing, incomplete, outdated, or duplicate contract records and partner with stakeholders to resolve gaps.

Renewal and Expiration Management

• Create and manage a proactive contract renewal calendar with advance alerts at least six months prior to expiration.
• Prevent unintended autorenewals by ensuring leadership has visibility to upcoming renewal decisions.
• Partner with ETI and business leaders to evaluate renewal decisions, including whether to renew, renegotiate, replace, consolidate, or terminate agreements.
• Track notice periods, cancellation windows, renewal terms, uplift language, and required approval timelines.
• Escalate upcoming renewals, decision delays, or contract risks to leadership in a timely manner.

Cost Optimization and Vendor Accountability

• Identify unused, underutilized, redundant, or overlapping contracts and recommend opportunities for termination, consolidation, or renegotiation.
• Track commercial terms including pricing, annual increases, SLAs, credits, penalties, termination rights, and usage commitments.
• Support vendor negotiations by surfacing contractual leverage, renewal timing, pricing terms, financial impact, and performance concerns.
• Document cost savings, avoided spend, reduced risk, and vendor performance improvements.
• Partner with Finance and ETI leadership to improve visibility into vendor spend, contract value, and renewal obligations.

Contract Review and Business Analysis

• Review contracts for key business terms and risks, including renewal language, termination rights, pricing protections, SLAs, data ownership, liability, confidentiality, service obligations, and usage requirements.
• Summarize contract terms in a clear, business-friendly format for leaders and stakeholders.
• Use AI-assisted tools, where appropriate, to summarize contracts, identify potential risks, and compare vendor language against internal expectations or standards.
• Partner with Legal, Procurement, Finance, and ETI leadership as needed while owning day-to-day contract tracking, analysis, and reporting.
• Ensure business stakeholders understand key obligations, risks, deadlines, and decision points.

Process, Tools, and Integration

• Develop a repeatable contract lifecycle management process from intake through expiration.
• Create standard contract summaries, dashboards, trackers, and leadership reporting.
• Build and maintain contract trackers, renewal calendars, spend summaries, risk logs, and status reports.
• Integrate contract milestones into IT service management, project tracking, or workflow tools where appropriate.
• Support the development of standard processes for contract intake, review, storage, renewal management, and stakeholder communication.
• Recommend improvements to contract tracking, reporting, repository organization, and vendor governance processes.

Cross-Functional Partnership

• Serve as a key coordination point between ETI, Finance, Procurement, and business leaders for vendor contract management.
• Communicate upcoming renewals, contract risks, vendor obligations, and decision needs clearly and proactively.
• Support leadership decision-making by providing accurate contract data, financial context, and risk summaries.
• Help create structure and accountability around vendor and contract ownership.
• Maintain confidentiality and professionalism when handling vendor, financial, legal, and contract-related information.

Qualifications

Required Qualifications

• Experience managing vendor, commercial, technology, software, SaaS, finance, procurement, operations, or business contracts.
• Strong ability to interpret contract language and translate key terms into business-relevant insights.
• Experience maintaining contract trackers, renewal calendars, vendor records, governance processes, or financial tracking records.
• Strong Excel and data tracking skills, including the ability to maintain contract inventories, renewal calendars, spend summaries, and status reporting.
• Ability to identify and summarize key contract terms such as renewal dates, notice periods, pricing increases, SLAs, termination rights, ownership, and accountability.
• Strong organizational skills with the ability to manage multiple contracts, timelines, vendors, and stakeholder requests.
• Ability to communicate clearly with business leaders and cross-functional partners.
• Comfort working with confidential vendor, financial, and contract information.
• Strong attention to detail and follow-through.
• Ability to work cross-functionally with ETI, Finance, Procurement, Legal, and business stakeholders.

Preferred Qualifications

• Experience with technology, SaaS, software licensing, cloud services, MSP agreements, telecom, hardware, professional services, or IT vendor contracts.
• Experience supporting vendor management, procurement, finance operations, technology operations, or contract lifecycle management.
• Experience creating dashboards, executive summaries, contract status reports, renewal reports, savings reports, or vendor spend summaries.
• Familiarity with SharePoint, Excel, contract repositories, CLM platforms, ITSM tools, procurement systems, vendor management platforms, or AI-assisted document review tools.
• Experience using AI tools for document review, contract summarization, or risk identification.
• Bachelor’s degree in Business, Finance, Operations, Information Systems, or a related discipline, or equivalent experience.

Competencies

• Operational Discipline: Builds structure, visibility, and accountability into contract management.
• Financial Acumen: Identifies cost savings, avoided spend, contract risks, and commercial opportunities.
• Attention to Detail: Maintains accuracy and completeness across contract data, timelines, and reporting.
• Execution and Follow-Through: Ensures contracts are actively managed and decisions are made on time.
• Influence Without Authority: Works effectively across functions to drive decisions, accountability, and timely action.
• Business Risk Awareness: Recognizes key business risks and escalates concerns appropriately.
• Vendor Accountability: Tracks vendor obligations, performance expectations, and contractual commitments.
• Continuous Improvement: Uses tools, data, process discipline, and reporting to improve efficiency and decision-making.
• Confidentiality: Handles sensitive contract, vendor, financial, and business information appropriately.

Success Measures

Success in this role will be measured by:

• A complete and accurate inventory of ETI vendor, software, SaaS, and technology-related contracts.
• Clear visibility into contract owners, renewal dates, notice periods, spend, obligations, and key terms.
• Zero surprise renewals or unintended autorenewals.
• Timely renewal decisions supported by proactive reporting and stakeholder communication.
• Documented cost savings, avoided spend, contract consolidation opportunities, and reduced financial leakage.
• Improved vendor accountability through better tracking of SLAs, pricing terms, credits, penalties, and performance obligations.
• More efficient Legal, Procurement, Finance, and leadership review through complete contract summaries, key term analysis, and organized documentation.
• A repeatable contract lifecycle management model that can scale beyond ETI over time.

GDI is an Equal Employment Opportunity Employer

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