Job Description

Job Title: Contracts Administrator

Location: Kingston, Jamaica
Employment Type: Full-Time

Our client is seeking a highly organized and detail-oriented Contracts Administrator to provide administrative and operational support within a fast-paced environment.

The successful candidate will be responsible for managing day-to-day activities related to customer contracts, ensuring accuracy, compliance, and timely processing of all documentation.

Key Responsibilities

• Greet customers professionally and direct them to the appropriate department
• Answer incoming telephone calls in a prompt, polite, and professional manner
• Prepare and process contractual documentation, including Bills of Sale, Loan Agreements, Insurance Endorsements, and related documents
• Prepare Letters of Undertaking and Notices of Liens, ensuring all documentation is properly maintained in accordance with internal policies
• Ensure contracts are prepared and completed in line with delivery timelines
• Verify that all contracts are signed by relevant parties prior to release to customers
• Monitor and collect Bills of Sale from the relevant authorities
• Input contract and collateral details into internal systems
• Ensure loan disbursement processes are followed in accordance with established standards
• Process payments including invoices and customer refunds
• Maintain a comprehensive checklist for all contract requirements prior to filing
• Track and collect insurance endorsements and motor vehicle titles from relevant agencies
• Assist with the registration and discharge of liens on motor vehicles
• Communicate with internal teams regarding the status of contracts and deliveries
• Assist with staff loan application processing and credit bureau report preparation
• Maintain accurate, detailed, and well-organized records and files
• Support administrative functions such as stationery ordering
• Maintain confidentiality of all customer and company information
• Ensure a professional appearance and organized workspace at all times
• Perform any other duties as assigned

Qualifications & Experience

• Bachelor’s degree in Business Administration, Banking and Finance, or a related field
• Minimum of three (3) years’ experience in a similar role

Skills & Competencies

• Proficiency in Microsoft Office Suite
• Strong analytical and problem-solving skills
• High level of accuracy and attention to detail
• Excellent written and verbal communication skills
• Strong interpersonal and customer service skills
• Highly organized with the ability to multitask
• Ability to take initiative and work independently
• Strong time management and prioritization skills