Job Description

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

About the Role

We are seeking a dynamic, experienced, and self-motivated Project Manager to lead complex customer implementations—particularly those involving Contingent Workforce Management programs The ideal candidate will have worked previously in a Managed Service Provider (MSP) organisation and worked with Vendor Management Systems (VMS) such as SAP Fieldglass, Beeline, Workday VNDLY, or similar VMS.

This is a high-impact role that combines client-facing delivery with internal coordination across multiple stakeholders. You will guide our most strategic customers through seamless implementation journeys, ensuring best-in-class outcomes for their extended workforce programs, including compliance, visibility, and efficiency in supplier management and contingent labor operations.

What You’ll Do

• Join the pre-sales team in the final stages of a deal to ensure a seamless handoff and develop a rollout plan tailored to the customer’s contingent workforce needs.
• Lead the implementation of Papaya Global’s solutions for clients managing contingent labor, coordinating with MSP stakeholders and working in the VMS platforms and ensuring compliant and scalable processes.
• Develop and manage detailed project plans, timelines, resource allocations, and stakeholder communications.
• Coordinate cross-functional teams (internal and external) to deliver complex projects within scope, time, and budget.
• Serve as the primary point of contact for customers throughout the implementation lifecycle—especially for contingent workforce programs requiring integration with third-party systems.
• Lead weekly implementation meetings, manage deliverables, and create executive-ready reports and documentation.
• Partner closely with internal teams—including Product, Customer Success, Legal, and Compliance—to align customer requirements with Papaya’s offerings.
• Ensure projects are delivered in accordance with contractual obligations, agreed timelines, and global compliance requirements related to contingent labor (e.g., classification, labor laws).
• Monitor program/project performance using industry-standard tools and methodologies; escalate risks when needed.
• Participate in internal initiatives to continuously improve implementation methodologies, especially for MSP/VMS workflows and partner integrations.

Why Join Papaya Global?

This is more than a project management role—it’s an opportunity to help global organizations unlock the power of their contingent workforce. You’ll help clients drive efficiency, reduce risk, and improve visibility through cutting-edge technology and global delivery models.

Be a part of something transformative. Let’s change the way companies manage their global workforces—together.

Requirements

• 5+ years of experience in a Project Management or Sr. Project Management role.
• Proven experience leading large, multi-faceted customer implementations in the contingent workforce industry.
• Demonstrated knowledge of MSP delivery models and VMS tools (e.g., Fieldglass, Beeline, VNDLY, Magnit, etc.)
• Ability to manage multiple projects and clients simultaneously, with a keen focus on compliance, customer satisfaction, and workforce program success.
• Excellent internal and external communication skills, with the ability to lead stakeholders across a range of functions and geographies.
• Strong problem-solving skills and ability to foresee challenges, mitigate risks, and keep complex programs on track.
• High initiative with a drive to improve internal processes and the client experience through innovation, lessons learned initiatives and feedback.
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Nice to have

• Internationally recognized Project Management certification (PMP, PRINCE2, Agile, etc.).
• Experience implementing or integrating with HCM or workforce platforms alongside a VMS.
• Familiarity with compliance and regulatory frameworks for contingent labor across multiple geographies.
• Background in strategic workforce planning, vendor strategy, or workforce analytics.