H&M Group

Continent Planning & Ops Lead

H&M Group  •  Shanghai, CN (Onsite)  •  20 hours ago
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Job Description

Operational excellence

  • Responsible for the follow-up on operational standards across Planning Markets, incl. parameters, process updates, pre-season settings
  • Responsible for standardized processes across Planning Markets for allocation and replenishment strategies

Continent supply optimization

Pre-season:

  • Oversee together with D&S Specialist stock deployment on Planning Market/ RW level
  • Flag risks related to capacity and operational constraints based on supply plans

In Season:

  • Follow-up together with D&S Specialist on disbalances of supply in relation to demand between Planning Markets and act with:

Moves:

  • Responsible for planning and operation of stock balance actions between Planning Markets/ RW
  • Own moves budget and forecast process and ensure involvement from logistics
  • Follow up on the moves uplift, profit and lead times
  • SPOC for logistics on moves

Digital fulfillment:

  • Own sourcing and splits budgeting and forecasting
  • Responsible to steer digital fulfillment parameters to meet demand plan from Planning Markets/RWs/ SMs
  • Follow up on sale uplift , cost and profit of digital fulfillment actions
  • SPOC for logistics on sourcing

Post season:

  • Set budget and forecast of exits strategies across Planning Markets

Continent Logistics

  • Together with continent logistics set the framework for delivery frequency for the continent
  • Support Continent Logistics in implementing and harmonizing standard delivery schedules and frequencies across SMs
  • Responsible for network strategy implementation and related projects (optimization , ramp-up, ramp down )

Qualifications

Education

  • Bachelor’s or Master’s degree (or equivalent) in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related quantitative field

Skills

  • Logistics and fulfillment expertise: Solid understanding of warehouse operations, order fulfillment flows, and transport capacity management
  • Operational problem-solving: Hands-on mindset with the ability to resolve bottlenecks, anticipate constraints, and adapt plans quickly
  • Planning and coordination: Strong ability to align supply, logistics, and market needs to ensure feasible and efficient stock movements
  • Analytical capability: Skilled in analyzing fulfillment KPIs and logistics data to identify root causes and improvement opportunities

Experience

  • 3–5 years of experience in logistics, fulfillment, or supply chain operations within retail, fashion, or FMCG with proven track record of working with warehouse or transport planning, order management, or stock flow coordination

Additional Information

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).​

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability

  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
  • We are an inclusive company where you’re encouraged to be yourself at work
  • You will have access to a large global talent community, where career growth and aspirations have no limits
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, paid leave programs, and paid time off, including a community day to serve your local community
H&M Group

About H&M Group

Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.

But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.

Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.

Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.

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Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Stockholm, SE
Year Founded
Unknown
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