Job Description

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Contents Restoration Supervisor/Technician


The Contents Supervisor assists in the technical activities necessary to restore or repair commercial and residential personal properties damaged by fire, smoke, water, mold, bio-hazard and other factors. Must responds to job sites as directed, and performs all tasks in accordance with company and industry certified standards.

As the Manager in the Contents Department you will be responsible for the oversight and management of the Contents Department. to include overseeing the estimating and execution on all personal property mitigation and contents work involving the removal, cleaning and storage of contents. Will provide direction and coordination of field activities related to the installation teams and any coordinated subcontracts, estimating the loss of the entire project through the use of Xactimate, managing the project schedule throughout the project lifecycle, and securing any unique materials, and/or equipment required to complete the project.

• Using Xactimate and/or Simbility software to estimate residential and commercial water, fire, wind and mold contents removal, cleaning and storage projects
• Responding to property damage emergency calls Negotiating contents services and insurance claims settlements
• Planning, organizing and managing crews and subcontractors Establishing and maintaining client relationships
• Attending all appropriate company meeting and company sponsored training sessions
• Participate in special projects as needed Skills and Experience Requirements: 3-4 years emergency restoration (Fire, Water, Smoke, Mold) experience preferred
• IICRC Certification Ability to work both independently and as a team Excellent communication skills
• Good time management skills
• Ability in problem-solving
• Strong sense of urgency
• High School Diploma or equivalent
• Practice safe and efficient work techniques to minimize potential injuries and hazardous conditions.
• Participate in safety meetings and inspections.
• Ensure that material areas are kept neat and orderly.
• Maintain acceptable levels of housekeeping at all times with regard to equipment and assigned work area and/or department.
• Follow Rainbow uniform policy
• Utilize Rainbow 17 Steps to World Class Customer Service System
• Photograph, identify, and inventory customer’s contents
• Wrap, package, and label contents for transport to cleaning facility
• Unwrap, assess, and clean contents
• Identify, re-wrap, package, and label cleaned contents
• Maintain inventory of all processed contents and disposition

Job Requirements:

• Ability to understand and follow directions and relay those directions to the other Team members
• Possess a positive attitude and bring it to work everyday
• Possess strong communication skills, verbal and written. Applicants must be fluent in English (Spanish speaking a plus)
• A strong desire to work with your hands and mind
• The ability to work flexible hours and days as required by our clients
• Motivated to advance within our growing company
• Comply with all safety regulations
• Wear the company uniform and display our logo with pride.
• Excellent customer service and technical skills.
• Must have reliable means of transportation to and from work.

Job Type: Full-time

Salary: $17.00 - $30.00

Benefits

• 401(k)
• 401(k) matching
• Paid time off

What’s In It For You:

• Lots of Opportunity
• Paid Training and Career Advancement Tracks in the restoration field
• Generous Paid Time Off

Our Team:

• Loves the work/life balance
• Is passionate about our craft
• Enjoys working for a humble leadership group that has an open communication style
• Would love to meet you

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: In person
Compensation: $18.00 - $25.00 per hour

At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.

Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.