What does a Contents PM with Paul Davis do?
The Contents Project Manager ensures all customers' contents (belongings) are inventoried, cared for, accounted for and organized at all times throughout the restoration process. This individual ensures the warehouse stays organized at all times and oversees material storage and material deliveries for the reconstruction department at Paul Davis.
Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Managers the opportunity to become experts in the field.
Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.
Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Vision: To provide extraordinary care while serving people in their time of need.
Mission: To provide opportunities for great people to deliver Best in Class results.
Why the Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Project Manager / Intake Coordinator if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve the performance of your team!
Team Compensation and Benefits:
- Leadership Development - our company grows from the inside.
- Paid training
- Great culture and team dynamic
- Competitive salary plus commission opportunities
Team Qualifications (Requirements):
- Valid driver's license with a clean record
- Extremely detail oriented & organized
- Possess analytical and problem-solving skills
- Effective verbal communications and listening skills
- Computer skills including the ability to use inventorying system and estimating software
- Stress management skills
- Strong organizational, prioritization and time management skills while working in a fast-paced environment with frequently changing priorities and deadlines
- Approachable, pleasant, friendly and outgoing personality
- Honest and trustworthy
- Respectful
- Flexible
- Demonstrate sound work ethics
Role on the Team (Job Responsibilities):
- When an insurance claim comes in, this individual will be responsible for all communication with the customer, content adjuster, and any other related parties.
- This individual will be responsible for the content process:
- Inventorying
- Packing items correctly
- Storing items correctly
- Overseeing/participating in cleaning of items
- Transporting items
- Maintains proper packing & cleaning supplies at all times
- Submits proper documentation for contents estimates (inventory reports, photos, etc.) as needed for payment on content jobs
- Manages cleaning technicians and ensures proper work performance in cleaning
- Practices continuous improvement by identifying ways to improve the cleaning or content process
- Ensures contents are in proper storage vaults or containers in a proper way
- Assist team members with tasks as needed
- Oversees the Paul Davis warehouse ensuring it’s organized and maintained properly
- Accepts deliveries of construction materials and ensures they are labeled and properly stored until needed
Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
