Job Description

Build a Career, Not Just a Job

At ServiceMaster North Vancouver Island, we believe restoration is more than a job. It's a career with endless opportunities to learn, develop new skills, and advance.

Whether you're just entering the workforce or looking for a new direction, we'll provide the training, mentorship, and support to help you succeed. Many of our team members have built rewarding careers by progressing into specialized and leadership roles.

Career paths may include:

• Water Restoration Technician
• Estimator
• Project Manager
• Skilled trades: Carpenter, Drywaller, Painter, other restoration related trades
• Leadership and management opportunities as the firm continues to grow

If you're detail-oriented, dependable, motivated, and enjoy hands-on work, we'd like to meet you.

About Us

ServiceMaster has proudly served Canadians for more than 65 years and is one of the country's leading restoration companies. Every day, we help homeowners and businesses recover after water, fire, storm, and mould damage by restoring both properties and peace of mind.

ServiceMaster North Vancouver Island is committed to maintaining a workplace that is safe, respectful, inclusive, and compliant with all applicable British Columbia employment legislation and WorkSafeBC requirements.

Position Overview

As a Contents and Cleaning Technician, you'll help homeowners and businesses recover after water, fire, smoke, and other property damage. From carefully packing treasured possessions to cleaning and restoring them using specialized techniques, your work will make a meaningful difference during some of the most challenging moments in our clients' lives.

You'll also have opportunities to perform professional cleaning, post-construction cleaning, and commercial janitorial services as part of our expanding operations.

This is a versatile, hands-on position offering a variety of assignments, ongoing training, and opportunities for career advancement.

We have both full-time and part-time positions available. Previous restoration experience is an asset, but we're happy to train the right people!

Responsibilities

Contents Restoration

• Carefully pack, transport, clean, restore, and return belongings affected by water, fire, smoke, and other property damage.
• Use specialized equipment and techniques to clean, sanitize, and restore household and commercial contents.
• Photograph, document, and inventory belongings using restoration software.
• Organize and maintain contents storage areas, equipment, and facilities.

Professional Cleaning and Janitorial Services

• Perform residential and commercial cleaning, including regularly scheduled janitorial services.
• Clean and sanitize offices, washrooms, kitchens, floors, and common areas.
• Complete post-construction, post-restoration, and specialty cleaning assignments.
• Follow cleaning schedules, safety procedures, and client-specific requirements.

General Restoration Support

• Assist restoration teams with projects, equipment, and general operational activities.
• Maintain a safe, clean, and organized work environment.
• Provide professional, compassionate customer service.
• Support flexible assignments, including occasional evening, weekend, and emergency work.

Flexible Employment Opportunities

We recognize that employees have different scheduling needs and career goals.

Depending on operational requirements, assignments may include:

• Daytime contents restoration and cleaning activities.
• Residential and commercial restoration projects.
• Scheduled commercial janitorial assignments, including evenings and weekends.
• Post-construction and specialty cleaning projects.
• Occasional emergency restoration assignments.

Schedules will be coordinated based on business requirements, employee availability, and the needs of individual projects and cleaning contracts.

Qualifications

• Previous experience in contents restoration, professional cleaning, housekeeping, moving, warehousing, or customer service is not required but is considered an asset.
• Compassionate and respectful when working with clients experiencing property damage.
• Can work independently and as part of a collaborative team.
• Have strong communication and customer service skills.
• Comfortable using smartphones, tablets, and basic computer applications.
• Able to safely lift and carry up to 50 lbs.
• Hold a valid Class 5 driver's licence with a satisfactory driving record.
• Can successfully complete a criminal record check upon hire.
• Strong work ethic and willingness to learn.
• Positive attitude and ability to work as part of a team.

What We Offer

• Full-time and part-time employment opportunities.
• Extended health and dental benefits for eligible employees.
• Ongoing training and professional development.
• Opportunities to obtain industry-recognized IICRC certifications.
• A supportive, respectful, and collaborative team environment.
• A variety of assignments and opportunities to develop specialized skills.
• Career advancement opportunities as our company grows.
• Meaningful work helping people recover after unexpected disasters.

Why Join Our Team?

We invest in our people. If you're looking for long-term career growth rather than just another job, you'll find opportunities to learn, advance, and take on increasing responsibility as your skills develop.

Our goal is to promote from within whenever possible, giving motivated team members the chance to build lasting careers in the restoration industry.

Compensation: $24.00 - $26.00 per hour

By joining ServiceMaster Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.