Job Description

Position Title:

Content Writing - Lead Communications - CO - GR - 40450-75139 - JR204680

Job Family:

PCG > Communications

Shift:

Job Description:

Job Title

Lead Communications

Requirement Type

Full-Time Employee

Job Location

Gurugram/Bangalore

Requirement Level

Lead

Hiring Manager

Senior Manager – Creative and Content Services

Primary Skill

Content Writing, Storytelling, Comms Planning and Execution, Building Go-to-Market collateral content

Business

Marketing Shared Services

Individual Contributor / People Manager

Individual Contributor

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON GLOBAL SOLUTIONS

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.

Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB PURPOSE

• Carelon Global Solutions India is seeking an experienced Lead Communications with 8-10 years of expertise to create compelling content from raw data.
• The ideal associate will have strong technical comprehension skills, exceptional writing abilities, and a talent for executive/business storytelling.
• This role involves close collaboration with technical teams to translate complex business requirements into concise and engaging presentations, go-to-market collateral, and leadership messages.
• The incumbent will work closely with leaders as well as various other stakeholders and must possess in-depth knowledge of business/corporate content writing and should have prior experience in managing executive/leader communication, in addition to strong storytelling skills (creating powerful PowerPoint narratives from raw information).

JOB RESPONSIBILITY

Lead Communications will be responsible for the following:

• Develop and deliver strategic leadership, and employee communications aligned to change management objectives.
• Develop content for product offering sales decks, go-to-market collateral such as product flyers, brochures, emailers, video scripts, display ads, social media posts, print ads and more.
• Lead end-to-end content creation for organizational, process, and technology initiatives, driving awareness, engagement, and adoption.
• Collaborate with business leaders, change leads, and cross-functional stakeholders to design and execute targeted communication strategies, campaigns, and engagement programs.
• Translate complex information into clear, compelling content, presentations, and executive-ready narratives.
• Develop communication toolkits and enablement materials to educate, engage, and inspire employees during key change initiatives.
• Ensure messaging consistency across channels, functions, and stakeholder groups while adhering to brand and communication standards.
• Measure communication effectiveness through feedback mechanisms, adoption metrics, and engagement insights to drive continuous improvement.
• Maintain the highest standards of quality, accuracy, and professionalism across all communication deliverables.

QUALIFICATION

• Bachelor's or Master's degree in marketing, communication or journalism

EXPERIENCE

• 8-10 years of experience in content creation, preferably with a focus on translating technical data into simple, compelling content and visuals.

SKILLS AND COMPETENCIES

• Proficiency in business content writing and storytelling skills
• Understanding of business and technical terminologies.
• Exceptional writing skills with a focus on clarity, conciseness, and engagement.
• Proven ability to create visually engaging presentations using PowerPoint and other visualization tools.
• Excellent interpersonal and communication skills to effectively collaborate with technical teams and stakeholders.
• High level of accuracy and attention to detail in content creation and presentation
• Ability to work independently and manage multiple projects simultaneously.
• Organizational skills, including multi-tasking, priority setting and meeting deadlines
• Ability to handle multiple projects simultaneously
• Flawless program manager with prior experience of having worked with senior leaders
• Detail oriented, agile and inclusive

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom.
• Holistic well-being
• Our culture and initiatives are underpinned by diversity, equity and inclusion
• Varied opportunities for rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center.

EQUAL OPPORTUNITY EMPLOYER

Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

Job Type:

Full time