Job Description

You will use your Japanese skills daily to review and moderate content on global social media platforms. This role helps ensure a safe and positive online environment by filtering inappropriate content and maintaining community standards.

Working hour:

• Operating hours: Monday through Sunday.
• Work 40 hours per week (5 shifts/week).
• Availability on weekends, holidays.

Key Responsibilities

• Review and moderate user-generated content (text, images, videos)
• Ensure content complies with community guidelines
• Remove or escalate inappropriate or harmful content
• Handle user reports and support content safety operations
• Collaborate with team leads to improve moderation quality

Qualifications

• Vocational Certificate or Higher in any field
• Enjoys spending time watching social media feed (is an advantage)
• Capable of withstanding potentially sensitive contents
• English proficiency is good. and a valid JLPT N2 certificate or above (highly recommended for within 2 years) is required.
• New graduates are welcome to apply
• Able to start immediately is an advantage

Why Join us?

• 1. Salary & Benefits
• Sign-on bonus: 2,000,000 VND (applicable upon onboarding and completion of the required working period)
• 100% salary during the probation period
• Full-salary-based social insurance (100%) + premium health insurance (PVI) fully covered by the company
• Allowances and bonuses for personal occasions (wedding, childbirth, illness, etc.), along with paid leave
• Overtime policy:
  • 200% salary on weekdays
  • 300% salary on public holidays
• Annual health check-ups
• 12 days of annual leave + 11 public holidays in accordance with labor regulations
• Company-provided working equipment (laptop, monitor, headset)
• 2. Work Environment & Career Development
• International working environment with both Vietnamese and global teams
• Daily use of Japanese in work
• Clear career development path:
• Opportunities to advance to QA, Trainer, or Team Lead roles
• No prior experience required – comprehensive training provided from the beginning
• Free beverages at the office (coffee, tea, milk, etc.)
• Fully equipped facilities including nap room, gym, game room, and pantry