Malayan Flour Mills Berhad

Content Review - Thai

Malayan Flour Mills Berhad  •  Kuala Lumpur, MY (Onsite)  •  2 months ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

  • Understand and remain
    up-to-date with client’s policies and guidelines
  • Review user reports
    regarding website content
  • Analyze and identify
    content on creator channels that is not in compliance with requirements and flag for action in a timely
    manner
  • Make well-balanced
    decisions and help resolve inquiries according to defined policies and
    procedures
  • Serve as an advocate
    for the user community
  • Investigate and resolve
    issues that are reported on such as requests for account support and reports of potentially abusive content
  • Review the reported
    content within agreed turnaround times and standards of quality
  • Recognize trends and
    patterns, and escalate issues outside policy
  • Fulfill base
    productivity and quality requirements of the client
  • Respond to user
    inquiries with high quality, speed, empathy, and accuracy
  • Gather, analyze, and
    utilize relevant data to develop ways to improve overall user experience
  • Use market specific
    knowledge, signals, and insights to spot and scope scalable solutions to improve the support of user community
  • Identify inefficiencies
    in workflows and suggest solutions
  • Review of sensitive
    content sometimes involving graphic or disturbing subject matter
Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
Social Media