Details

Direct/Manage/Supervise the operations of creative and/or digital content production. Communicate the direction of production teams to creative and technical teams, acting as liaison for both functional areas. Establish a deep level of knowledge about various aspects of traditional and non-traditional production, including, but not limited to, web, video, television, radio, and other multi-media. Supervise sketches, layouts, storyboarding, and design of message. Oversee complete project plans and budget. Manage and coordinate all aspects of editing and production.

Key Responsibilities

Program Portfolio Strategy & Leadership
• Lead the development and management of the UOnline program portfolio, including prioritization, sequencing, and long-term growth strategy
• Identify opportunities to expand online offerings in alignment with institutional priorities and market demand
• Establish a scalable framework for portfolio planning and decision-making

Program Intake, Evaluation, and Onboarding
• Design and lead a formal intake process for new online program proposals
• Partner with UAIR to conduct market research and competitive analysis to assess program viability
• Partner with colleges to define scope, timelines, and requirements for program development
• Ensure clear decision-making criteria and governance throughout the intake process

Program Development & Operational Execution
• Establish and implement standardized processes for program design, development, and launch
• Coordinate cross-functional teams including instructional design, marketing, IT, and academic units
• Ensure programs move through development milestones on time and within scope
• Identify and resolve operational bottlenecks

Cross-Unit Coordination & Stakeholder Engagement
• Serve as the primary liaison between UOnline and academic colleges for program development
• Build strong relationships with faculty, department leadership, and deans
• Align efforts across Enrollment Management, marketing, IT, and other key partners
• Facilitate collaboration across units to support program development and execution

Performance Tracking & Continuous Improvement
• Develop and maintain dashboards and reporting tools to track program development and portfolio progress
• Monitor program pipeline, launch timelines, and operational effectiveness
• Use data and insights to inform continuous improvement and strategic adjustments

Governance, Compliance, and Process Alignment
• Coordinate academic and administrative processes related to program approval and delivery
• Ensure alignment with institutional, state, and accreditation requirements
• Support consistency in policies and procedures related to online program development

This is a Senior Director-Level position in the Management track.

EQUIVALENCY STATEMENT 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Senior Director, Content Production Management: Requires a bachelor’s (or equivalency) + 14 years or a master’s (or equivalency) + 12 years of directly related work experience.

Minimum Qualifications
• Master’s degree
• 12 or more years of progressively responsible experience in program management, higher education administration, or a related field
• Demonstrated experience leading complex, cross-functional initiatives
• Strong strategic planning and organizational skills
• Proven ability to work effectively with academic leadership and faculty

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page

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As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.