Job Description

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THE ROLE

The Content Operations Specialist manages cross-functional operational processes for content in the Japan market, from post-deal-close contract execution, rights and licensing registration, vendor onboarding, and payment setup through asset delivery, metadata preparation, and distribution readiness.

This 12 month Keiyaku Shain role spans both Production Operations and Deal Operations, and is accountable for ensuring that contracts, rights, payments, production information, assets, metadata, and release data are accurately and timely transferred across relevant systems and teams.

You will work closely with Business Affairs, Content Acquisition, Legal, Production, Finance, Catalog, Marketing, and global Operations teams to translate agreed-upon deal terms into precise operational workflows and drive the operations required to bring each title to production- and distribution-ready status. This role focuses on the accurate operational implementation of agreed terms and the continuous improvement of supporting processes.

You will leverage AI and digital tools to build and improve an operational foundation capable of processing high volumes of contract, production, rights, payment, and distribution data efficiently and accurately. This is a 12 month Keiyaku Shain located onsite in our Tokyo office.

As the Content Operations Specialist you will...

• Coordinate the workflow from post-deal-close through contract execution, document archiving, data registration, rights configuration, and initiation of downstream processes
• Register and update contract terms, rights, licenses, territories, exclusivity, distribution windows, payment terms, and related information accurately in relevant systems
• Coordinate with Business Affairs and Legal on documents, approvals, signatures, and amendments required for contract execution
• Conduct vendor onboarding for publishers, creators, licensors, production companies, and studios, ensuring all information required for payment and production initiation is in place
• Coordinate with Finance to manage payment setup, submissions, and exceptions for advances, production fees, license fees, and other contractual payments
• Maintain a cross-functional view of the Japan market production slate, release calendar, production status, asset delivery, and distribution readiness, partnering with Production Specialists to confirm production-start prerequisites are met
• Track delivery status of final audio, artwork, metadata, credits, rights data, and promotional assets, and verify consistency across contract terms, deliverables, and distribution settings
• Confirm that all required contracts, rights, audio, artwork, metadata, and payment configurations are complete by the scheduled distribution date, escalating discrepancies as needed
• Investigate exception cases including data gaps, rights configuration errors, payment holds, missing assets, and release delays, and drive resolution with relevant teams
• Visualize and report on operational KPIs including processing volumes, lead times, error rates, backlog, and on-time completion rates
• Identify manual processes, duplicate data entry, and data quality issues within workflows, and execute improvement initiatives including updated SOPs, checklists, templates, and escalation rules
• Leverage AI and automation tools to optimize contract processing, rights verification, progress tracking, and reporting, while ensuring compliance with copyright, confidentiality, data protection, and internal policies

ABOUT AUDIBLE

Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.