Job Description

We believe in connecting great people with great opportunities.

Our team is currently recruiting for a client in Portugal, and we would be delighted to have you explore this opening.

Your Role

• Review user-generated content and ensure it complies with platform policies and legal standards.
• Maintain high levels of accuracy and attention to detail while working within agreed latency and quality metrics.
• Escalate content or issues in accordance with internal procedures.
• Remain up to date on content moderation guidelines and policy changes.
• Support content safety across a variety of media types while adapting to promotional season peaks.
• Full-time position with rotative shifts (24/7) and two rotative days off per week.

Your Qualifications

• Native-level fluency in French and good command of English (B2 level minimum).
• Strong communication and decision-making skills.
• Background or strong understanding of e-commerce platforms.
• Prior experience in content moderation, customer service, or a similar area is an asset.
• Ability to handle sensitive content and work in a fast-paced, shift-based environment.

The Offer

• Competitive salary package with performance-based incentives.
• Relocation support package available for international candidates.
• Private health insurance.
• Meal allowance and transport allowance.
• A vibrant, multicultural environment in a modern Lisbon office, centrally located and well-equipped.