Enshored

Content Moderator

Enshored  •  Republic of the Philippines (Onsite)  •  1 month ago
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Job Description

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation.

Our team is composed of hand-picked talented individuals adapted to handle themselves in a balanced environment of smart and hard work while maintaining a dynamic relationship with stakeholders, leaders, and team members. Important decisions revolve around the guidance of our core values, especially when choosing the right people:

  • Grit We never give up. We don't always know the answer, but we don't give up until we crack it. Sticking at it makes us stronger.
  • Curiosity We want to know you, what makes you tick and what it will take to help you grow.
  • Learning Learning is the key to mobility, growth, and transformation. It's a commitment. We're committed.
  • Grace The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go around.
  • Honesty & Sincerity Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.
  • Integrity Integrity is standing up for what we believe is right and living by our highest values.

Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.

Don’t just take our word for it; experience the growth yourself!

If you don’t know where to start, check us out at www.enshored.com

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review application/ Social media contents
  • Make decisions according to the defined Policies & Procedures
  • Document all information according to standard operating procedures
  • Perform the tasks at the required speed and accuracy to meet client’s KPI requirements
  • Prioritize tasks to best fit client needs
  • Contribute to process improvements on the tasks
  • Diligently log all activities.

MINIMUM REQUIREMENT QUALIFICATIONS:

Key Skills

  • Open-mindedness; Ability to accept the changing environment
  • Focus-oriented/ Diligent
  • Customer focus and adaptability to different personality types
  • Understanding of internet based research and data verification techniques and processes
  • Basic understanding of different social media platforms
  • Ability to handle sensitive and graphic contents

Education and/or Experience

  • 0-3 years of experience working as a content moderator role
  • Proven interest in technology and how it is changing the world of work

Demonstrated competency in the following areas is also required:

  • Attention to details
  • Analytical Skills
  • Commitment to delivering the highest quality and efficiency
  • Proven ability to work within deadlines and under pressure with a positive attitude
  • Takes initiative in a work setting, with positive outcome
  • Ability to multitask, set priorities and manage time effectively

Language Skills:

  • Average communication skills in English

About Enshored

Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.

At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We embrace diversity. We understand that people are all different and need different challenges. We don’t treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.

Enshored

About Enshored

Enshored powers the growth of ​​ambitious high growth companies by delivering and managing teams of elite outsourcers.

Our 2000+ strong team supports the rapid scaling of our clients, and significantly improves their service quality and responsiveness for their customers. 

We specialize in delivering solutions in diverse areas including Customer Experience, Back Office, Sales & Marketing, and Content Moderation for clients from a range of industries, including TravelTech, HealthTech, FinTech, E-Commerce and SaaS. We have been named one of the fastest-growing US companies by Inc. 5000 for five consecutive years. 

Founded in 2014 by Ian Jackson and Jeff Bauer, Enshored operates globally and is headquartered in Long Beach, CA.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Signal Hill, California
Year Founded
2014
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