KPMG Ukraine

Content manager for UK- Senior Analyst - CH Pursuits

KPMG Ukraine  •  Bengaluru, IN (Onsite)  •  4 days ago
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Job Description

The Capability Hubs (CH) team at KPMG Global Services (KGS) helps KPMG firms navigate the complexities of their business by understanding their needs and delivering tailor-made, industry-focused solutions. Led by an experienced leadership team across two locations in India - Gurugram and Bengaluru - CH provides support in winning business, client delivery and eminence building. From 185 colleagues in 2011 to 1,500+ in 2023, each of our cross-functional hubs comprises seasoned professionals with the deep domain expertise to help deliver value and achieve business outcomes through process efficiency and seamless delivery.

Through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive supportive environment to help you reach your full potential.

The Content manager is responsible for executing content strategies, ensuring that consistent, high-quality content is available across multiple platforms.

FAQ portal (Intranet SharePoint for responses to standard firm-level questions):

•Update the Sharepoint pages with the latest content and related documents by working with SMEs
•Manage and update frequently asked questions, addressing user queries and resolving issues efficiently.

Client questionnaires:

•Complete client questionnaires for priority Advisory opportunities.
•Support on Account teams and other stakeholders with queries on client questionnaires

AI Fluency and Intelligent Content Management:

•Leverage AI tools (e.g. Prompt engineering, GenAI agents etc.) to accelerate content creation while maintaining quality standards
•Evaluate, train and continuously define AI-driven workflows by analysing outputs, setting guardrails and integrating reviews to ensure accuracy and relevance.

Other responsibilities:

•Manage Functional mailbox as well as troubleshooting and issue resolution in a timely manner.
•Coordinate and support the various tasks simultaneously while meeting all deadlines, effectively and efficiently.
•Update and maintain high scoring responses from IGH proposals
•Build and maintain AI agents to accelerate content creation as well as share best practices with engagement teams to increase adoption.
•Updating Pursuit toolkits for Pursuit managers as well as participate in WIN Strategy sessions to focus on continuous improvement.

Value addition

•Able to keenly observe the established process and suggest effective practices to improve efficiency and reduce the turnaround time.
•Eagerness to learn new technology tools.
•Manage time effectively when working on the content management piece and where capacity permits, contribute on internal tasks that help in team’s effective work management.

Educational qualifications

•Any degree

Work experience

•Graduate or post-graduate with 2-4 years with relevant industry experience in a similar role.

Mandatory technical & functional skills

•Strong content management experience, clear understanding of SharePoint Online or any other equivalent platform.
•Strong experience with Gen AI and large language models as well as Content management platforms.
•Basic understanding of Product management of AI tools.
•Excellent written and verbal communication skills, including the ability to think critically and analytically about how the content might be improved.
•Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations without compromising on quality, and ethical standards and values.
•Proven stakeholder management skills in a global setup.
•High problem-solving skills; ability to drive through to an outcome in circumstances of complexity and ambiguity
•Goal driven – should be focused on helping stakeholders meet their requirements.
•Credible record of operating as an independent contributor and also working as part of a team during larger projects
•Agile enough to be able to blend seamlessly into KPMG Culture.
•Willing to multitask and ensure effective time management.
•Proficient in MS office tools for effective work collaborations.
•Basic understanding of proposals and the Sales lifecycle preferred.
KPMG Ukraine

About KPMG Ukraine

KPMG – це міжнародна мережа фірм, що надають аудиторські, податкові та консультаційні послуги. В офісах KPMG у 143 країнах світу працюють понад 273,000 співробітників (FY23). Кожна фірма KPMG є незалежною юридичною особою і представляє себе як таку.

KPMG працює в Україні з 1992 року. KPMG в Україні надає аудиторські, податкові, бухгалтерські та консультаційні послуги для місцевих і міжнародних компаній. Нашою метою завжди було використання глобального інтелектуального потенціалу фірми в поєднанні з практичним досвідом наших українських професіоналів, щоб допомогти провідним компаніям досягти своїх цілей.

Офіси компанії знаходяться у Києві та Львові.

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KPMG is a global network of professional services firms providing audit, tax and advisory services. We operate in 143 countries and territories, and in FY23, collectively employed more than 273,000 people working in member firms around the world.

KPMG in Ukraine provides audit, tax, accounting and advisory services to local and international businesses. KPMG has been working in Ukraine since 1992, and our goal has always been to use the firm's global intellectual potential, combined with the practical experience of our Ukrainian professionals, to help leading companies to achieve their goals.

In Ukraine KPMG has its offices in Kyiv and Lviv.

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Kyiv, UA
Year Founded
1992
Website
kpmg.com
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