Job Description

Who we are:

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.

Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.

Current Opportunity: Content Manager

Location: US
Work Arrangement: Hybrid or Remote (depending on proximity to our Raleigh office)
Required Experience: 5+ years

What you will do:
The Content Manager is responsible for maintaining organizational content, supporting proposal development, and creating visually engaging materials that communicate complex information clearly. This role works closely with internal teams and subject matter experts to ensure content is accurate, strategic, and aligned with client needs.

Key Responsibilities:
Content Management

• Maintain and update content within SharePoint and the internal content library.
• Manage regular updates to product information and SME lists.
• Collaborate with SMEs and internal teams (Legal, Finance, HR, Marketing) to ensure content accuracy and relevance.
• Analyze past proposals, feedback, and market trends to improve content quality and effectiveness.

Proposal Support

• Partner with the Proposal Strategy Team to develop compelling proposal content aligned with win themes.
• Map products and services to client needs and industry requirements.
• Support proposal development through coordination, editing, and quality review.

Content Creation & Design

• Write and edit clear, compelling proposal and business content.
• Create infographics, workflows, and visual elements to enhance readability.
• Ensure all materials align with company branding and communication standards.

Qualifications:

• Bachelor’s degree in Communications, Marketing, English, Graphic Design, or related field, or equivalent experience.
• 5+ years of experience in content management, proposal writing, or related roles.
• Bilingual English and Spanish (written and spoken).
• Advanced proficiency with SharePoint, InDesign, and Microsoft Office (Word, Excel, PowerPoint).
• Experience creating infographics and visually engaging documents.
• Strong writing, editing, and storytelling skills.
• Highly organized with strong attention to detail and ability to manage multiple deadlines.
• Experience with Qvidian or other RFP/content tools is a plus.

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Full benefits package, Paid time off, 401k match, Training/tuition reimbursement, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange program, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive.  We will continue to take action to ensure we achieve equitable and measurable outcomes.
 
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website  www.workplaceoptions.com and these short videos give a great overview of what we do  Human-Powered Care and  The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).