Job Description

An established software company is seeking a Content Editor & Documentation Specialist to own editorial quality across the organization.

This individual will be the primary editor and proofreader for customer-facing content, splitting time evenly between polishing what others write and producing original technical documentation. This is a newly created, dedicated content seat - not an add-on to a broader marketing role.

KEY RESPONSIBILITIES

• Edit and maintain website content, product documentation, newsletters, and customer communications
• Write original technical and product documentation, including release notes and help content
• Coordinate with marketing and engineering to preserve technical accuracy
• Maintain editorial standards for grammar, style, and branding across all published materials

QUALIFICATIONS

• 3-5 years of dedicated editing, writing, or technical documentation experience
• Exceptional writing, editing, and proofreading skills
• Strong independent research and systematic problem-solving ability
• Comfort splitting time between editing (about half) and original writing (about half)
• Familiarity with Azure DevOps, CMS platforms, or HR/compensation subject matter is a plus

WHY CONSIDER THIS OPPORTUNITY

• Own editorial quality at an established, 35+ year old company with no existing playbook
• Build the content standards from scratch as the second hire in a growing function
• Work cross-functionally with marketing and engineering, not in a single-team silo