Job Description

Job Title: 
Content Development Officer (e-Learning, Learning Services) 

 
The Content Development Officer will be responsible for the creation and 
conversion of new and existing training materials to eLearning modules and gamifications using 
existing authoring tools. 

Roles and Responsibilities: 

● Build eLearning courses using Articulate 360 according to template 
specifications 
● Make editorial and formatting decisions related to course migration 
● Ensure courses meet branding standards for format and eLearning experience 
● Manage multiple tasks and communicate effectively and proactively 
● Conduct course quality assurance reviews to ensure full functionality and 
accuracy 
● Work with team members productively across geographic regions remotely 
● Collaborate with program POCs and discuss innovative ways to present learning 
modules 

Requirements:

● At least 1 year experience in a similar role 
● Must be familiar with any eLearning authoring tools preferably Articulate 360 
● Must be familiar with Google Suite and Microsoft applications 
● Good knowledge of adult learning principles, bloom’s taxonomy, and kirkpatrick’s level of 
evaluation 
● Strong knowledge with digital design, audio and video editing is also an 
advantage 
● Strong experience in developing course materials, learning objectives, roadmap, and 
detailed instructions 
● Must be familiar with BPO setup 
● Excellent written and verbal communication skills 
● Must be a team player with time management skills 
● Must be willing to work on-site and at home 
● Must be amenable to work on graveyard shifts