Job Description
Eager to create content that meets user needs? Do you want to create content that’s clear, accessible and makes a difference to millions? Are you excited to be able to put users at the heart of everything you design? If so, we’re open to you. As a growing tech consultancy and a B Corp, we create user-centred solutions with purpose for our clients in government, healthcare and purposeful private sector clients. As a Content Designer, you’ll join an inclusive community to help progress your career while having a direct impact on millions of people, by crafting content that is clear, accessible and user centred.
The role
You’ll design content that helps users complete their goals. You’ll work with other user-centred design specialists, including user researchers and interaction designers, to help solve complex client problems.
You’ll create content based on insights from user research and data, applying best-practice content design principles. You will make complex ideas and processes easy to understand.
You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.
If you take more of a leadership role on projects, you may be more suited to our senior content designer role when we are advertising.
Essential experience
We’ll want you to demonstrate experience of designing content to meet user needs. You don’t need to have had the job title ‘content designer’ before.
In your CV and interview, please show how you have:
· used content design to make complex ideas and processes easy to understand · planned and written content to meet evidenced user needs · ensured your work is inclusive and accessible · taken a supportive role in user research to test content · applied a style guide to your work.
As well as content design skills, there are essential core skills you’ll need to be a great consultant.
In the interview, please show how you have:
· taken a methodical and considered approach to solving content problems · planned your own tasks, to achieve the objectives of your project · respectfully challenged decisions or solutions you don’t agree with.
In the interview, we’ll ask you to present a piece of work which demonstrates these experiences. We’ll also ask you questions based on these topics.
Desirable experience
Some areas of experience are not essential but relevant to the role:
· designing to UK government service standards · the Government Digital Service assessment process · using prototyping tools · working in agile delivery teams · information architecture · planning and facilitating workshops.
If you have any of this experience, please show it on your CV and we can talk about it in the interview. If you don’t have this experience please do still apply, as we can coach you in these areas if you join us. Salary
Consultant salary range: £44,001 - £63,000
What our offer includes
A competitive pension, health cash plan, share options and discretionary bonus. Flexible hours and 25 days' holiday. People to support you every step of the way. Where you’ll work
Your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team. We include you
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview
Job interviews are on Microsoft Teams. We’ll make any adjustments to help you. Want to know more?
Visit our website or email careers@opencastsoftware.com.
We are not working with recruitment agencies on this vacancy. If you are interested in this position, please apply directly with Opencast.
