Salary range: Grade 12 £51,738 - £53,919 p.a. plus fantastic benefits
Contract: Fixed Term (only) for up to 5 months
Hours of work: 36 hours per week
Location: Croydon
At Croydon Council, we're working to make it easier for people to find information and access services online. We provide essential services to more than 410,000 residents, supporting people at every stage of life. From protecting vulnerable children and adults, to collecting bins, maintaining parks, and keeping streets clean and safe, the council delivers services that local people rely on every day. As part of the web and user experience team, you'll help ensure the information supporting these services is clear, accessible and easy to use.
As a Content Designer, you'll write, edit and improve content across the council website. Working closely with teams across the organisation, you'll make sure content is accurate, up to date and focused on user needs. You'll identify opportunities to improve existing content, respond to service changes and use analytics, feedback and content best practice to make information easier to find and understand. You'll also help make sure the website meets accessibility standards, follows agreed content guidelines and is effectively managed through our Drupal content management system.
We're looking for someone with proven experience creating and managing user-centred web content. You'll have a strong understanding of plain language, accessibility requirements and writing for the web, along with experience using content management systems such as Drupal. You'll be confident working with a wide range of stakeholders, managing competing priorities and translating complex information into clear, user-friendly content that helps people find what they need and complete tasks online. Experience of content design within local government, the wider public sector or other complex organisations delivering services to large and diverse audiences would be an advantage.
To view the Content Designer role profile please click here.
Apply early
This vacancy may close without notice if a sufficient number of applications are received. Early application is therefore encouraged.
The Council balances its books, listens to residents, and delivers good sustainable services
Key business plan outcomes:
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.
We provide a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services.
The borough is split into 24 electoral wards, and local elections are held every four years.
With a workforce of approximately 3,300 staff, including teachers in schools, Croydon Council is the largest employer in the borough. Spending over £900 million per year, the council makes a significant contribution to the local economy.
The council comprises three main political functions, the Executive (Leader and Cabinet), Committees, and Scrutiny.
The Leader and Cabinet are responsible and accountable for shaping policies and plans and recommending them to the council for approval. Cabinet also gives direction to departmental directors on the way services are managed and the budgets allocated to them.
Six non-executive committees take decisions relating to planning, licensing, standards of behaviour and conduct for members and officers, staffing issues, tenders, property transactions, liaison with local utility companies and internal audit.
Scrutiny holds the council executive functions to account. Examining aspects of council performance, the Overview and Scrutiny Committee also increasingly involves other local agencies which contribute to the economic, social and environmental well-being of the local population.
