HSBC

Content Designer

HSBC  •  Hong Kong, HK / Central, HK / Hong Kong Island, HK (Onsite)  •  13 hours ago
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Job Description

Key responsibilities

  • Write and edit digital content, including copy for user experience (UX) design, microcopy and instructional text in English, Traditional and Simplified Chinese that guides users through our digital products
  • Ensure consistency and clarity of language across different platforms, including website, mobile app and other digital interfaces
  • Contribute to the development and maintenance of content style guides, shape and adopt the Hang Seng tone of voice
  • Collaborate with UX designers and researchers to provide concise copy on wireframes for usability testing
  • Participate in user testing and iterate on copy based on user feedback and data insights
  • Quality control and assurance on own and teams’ work, including peer review as required
  • Work across multiple projects at the same time and prioritise effectively

Requirements

  • Bachelor degree in Interaction Design, English, Communications, Journalism or a related discipline
  • 4+ years of experience in copy editing and/or copywriting, preferably with a focus in UX writing and in FinTech industry
  • Excellent command of written Traditional Chinese, Simplified Chinese and English
  • Ability to simplify detailed and complex requirements into concise digital copy that fits well within the UI elements
  • Understanding of UX and digital design best practices
  • Be open to receiving feedback and constructive criticism
  • Ability to clearly and effectively communicate ideas and solutions to stakeholders
  • Strong relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
  • Passionate in AI and its evolving landscape to drive adoption of new technology into workflow.
  • Working knowledge in UI/UX Software (Sketch, Photoshop, InDesign, Figma, etc.)
  • Passionate about all things UI/UX and other areas of design and innovation
  • Good time management and prioritisation of projects and tasks
  • Understanding of agile / scrum methodology
  • Strong online portfolio available for viewing
  • Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
HSBC

About HSBC

Opening up a world of opportunity for our customers, investors, ourselves and the planet.

We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.

HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.

To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
Unknown
Website
hsbc.com
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