Job Description

Eager to create content that meets user needs?  Do you want to create content that’s clear, accessible and makes a difference to millions? Are you excited to be able to put users at the heart of everything you design?  If so, we’re open to you. As a growing tech consultancy and a B Corp, we create user-centred solutions with purpose for our clients in government, healthcare and purposeful private sector clients. As a Content Designer, you’ll join an inclusive community to help progress your career while having a direct impact on millions of people, by crafting content that is clear, accessible and user centred. 
The role
You’ll design content that helps users complete their goals. You’ll work with other user-centred design specialists, including user researchers and interaction designers, to help solve complex client problems.
You’ll create content based on insights from user research and data, applying best practice content design principles. You will make complex ideas and processes easy to understand.If you take more of a leadership role on projects, you may be more suited to our senior consultant content designer role when we are advertising.
Essential experience
In your CV and interview, please show how you have:
·       used content design to make complex ideas and processes easy to understand·       planned and written content to meet evidenced user needs·       ensured your work is inclusive and accessible·       taken a supportive role in user research to test content·       applied a style guide to your work·       designed to UK government service standards ·       worked in Agile delivery teams 
As well as content design skills, there are essential core skills you’ll need to be a great consultant.
In the interview, please show how you have:
·       taken a methodical and considered approach to solving content problems·       planned your own tasks, to achieve the objectives of your project·       respectfully challenged decisions or solutions you don’t agree with. In the interview we’ll ask you to present a piece of work which demonstrates these experiences. We’ll also ask you questions based around these topics.
Contract type
This is a contract opportunity (working inside IR35).
Where you will work
Our hybrid model means you could work from our HQ, a city hub, client site or home.   
We include you
We will not discriminate on age, disability, ethnicity, family status, gender, race, religion, or sexual orientation. We will consider applicants from overseas.   
Interview  
Job interviews are on Microsoft Teams. We will make any adjustments to help you.   
Want to know more?   
Visit our website or email careers@opencastsoftware.com.