Are you experienced in agile delivery and confident managing competing priorities across acomplexportfolio ofproduction and technologywork? Do you know how to turn a constant flow of requests into clear priorities, realisticplansand predictable delivery? Are youmotivated by the opportunity to lead and develop a team?
As Content Delivery Program Manager, you will bring structure,prioritisationand operational leadership to CFA Institute’s Content Production & Delivery work. You will own the way work enters, movesthroughand is prioritised across the delivery pipeline, helping teams balance urgent requests with planned delivery rather than continually stopping and restarting work.
You will also lead a team of Content Production Specialists responsible for business-as-usual curriculum production, giving you the opportunity to combine hands-onportfoliodeliveryleadershipwithteam management and development Working across Education and technical teams, you will help ensure work is clearly defined, appropriately sequenced and delivered against organisational priorities.
WhatYou’llDo
Own backlog structure, sprint and release planning, intakegovernanceand prioritisation across Content Production & Delivery work, ensuring urgent projects, production activity and technical troubleshooting requests are balanced against existing commitments and available capacity.
Develop clear sequencing and timeline recommendationsthat balanceurgency, impact,capacityandorganisational priorities
Lead and develop a team of three Content Production Specialists, setting priorities, managingworkloadsand supporting high-quality delivery.
Provide operational leadership for recurring curriculum production work across CFA Institute programs and certificates, ensuring priorities, workloads and delivery plansremainaligned.
Partner with Content Production & Delivery leadership, Educationstakeholdersand technical contributors to resolve delivery barriers and keep work progressing.
Improve delivery practices across backlog management, estimation, sprintplanningand release readiness,establishingclear intake expectations and acceptance criteria so work is well defined before entering the delivery pipeline.
Use deliveryperformancemetrics such as cycle time, throughput, sprint predictability, dependency ageing and backlog health toidentifyrisks and support planning decisions.
Identifysystemic delivery risks, recommend mitigationactionsand escalate significant issues whereappropriate
WhatWe’reLooking For
Strong experience in agile project,programor delivery management, with demonstrable ownership of sprint planning, backlogmanagementand prioritisation.
Strong working knowledge of JIRAor a comparable agile delivery management platform.
Previouspeople management experience, including setting priorities, managingworkloadand coaching or developing team members.
Evidence of managing competing requests and translating changing business priorities into practical sequencing and delivery plans.
Strong stakeholder management skills, with the ability to build trust, align competing perspectives and supportinformed prioritisation decisions across technical and non-technical teams.
Strong analytical and problem-solving capability, particularly whenidentifyingdelivery bottlenecks, executionrisksor recurring inefficiencies.
Experienceestablishingeffective intake and requirements practices so work is appropriately defined before entering delivery.
The judgement and confidence to challenge priorities constructively, communicate trade-offs and escalate significant risks when needed.
Experience working in or alongside content production, publishing or learning technology environments would be an advantage.
Why Join Us
Take ownership ofabusiness-critical portfoliospanning content production and technology delivery
Step into a newlycreatedrolewith the scope to shape how work is planned,prioritisedand delivered.
Leadand developan establishedteam whilebuilding stronger, more scalable ways of working.
Work across Education,productionand technology teams,with visibility into a broad range oflearning productsand initiatives
Make a measurable difference to delivery predictability, operationalefficiencyand theability of specialist teams to focus on their highest-value work.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:
Expected salary range: US - $92,500 - $123,000 per year
Actual salary within the stated range will depend on the individual's experience, qualifications, skills, location, and other job-related factors. Additional benefits include eligibility for an annual discretionary incentive bonus, a 12% employer contribution to a pension plan, and a comprehensive medical benefits package.
We offer a comprehensive benefits package to support our employees, including health coverage, generous time off, competitive retirement plans, flexible work options, and wellbeing and development programs. You can learn more on our careers site: Working at CFA Institute | Comprehensive Benefits
About CFA Institute
CFA Institute is the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we promote professional growth, uphold ethical standards, and help advance better financial markets. Join a global organization committed to putting investors first.
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Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to TAHelpdesk@cfainstitute.org noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
Our members and charterholders advance market integrity, trust, and transparency in their professions to build more sustainable, inclusive, and prosperous societies.
With a heritage of over 75 years, CFA Institute has 200,000 members in 160 locations around the world, providing an unparalleled network of visionary leaders.
Our rigorous CFA Institute qualifications and education offerings are designed to support professionals in their practice areas and build confidence with our clients and partners.
Our world-class Research & Policy Center offers an unbiased forum for industry leaders, regulators and subject matter experts to help shape policy and drive positive change.
As we are faced with increasingly complex challenges such as climate change, inequality, geopolitical conflicts and much more, we are focused on collaborating with current and future members to set and uphold standards to ensure positive, sustainable progress around the globe.
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