Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 250 million people enjoy a radically better waiting experience. Our clients include IKEA, Louis Vuitton, Costco, Delta Airlines, and thousands more. We’re just getting started, and we need your help.
We’re looking for a Content & Campaign Manager to own and execute our content strategy, strengthen our brand narrative and generate demand across the B2B buyer journey.
This is a strategic and hands-on role where you’ll own the content lifecycle from planning and ideation to writing, publishing and optimization. You’ll create content across our website, blog, LinkedIn and campaigns, balancing brand-building storytelling with content designed to generate and convert leads.
You’ll be part of a small marketing team and collaborate closely with our Head of Marketing, Product Marketing, Sales, Customer Success, designers, web developer and external SEO agency.
Content & Copywriting: Own our editorial calendar and create high-quality content across our website, blog, LinkedIn, landing pages, case studies, whitepapers, email nurture flows and campaigns.
Demand Generation & SEO: Create content across the funnel that supports lead generation, ABM and outbound initiatives. Work closely with our SEO agency to turn keyword research and performance insights into compelling content that drives organic growth.
Brand & Thought Leadership: Guard Waitwhile’s tone of voice and ensure consistent messaging across channels. Own our organic LinkedIn presence and help develop thought leadership together with internal experts.
Performance & Optimization: Follow content performance and use insights to continuously improve what we create. You’ll also coordinate external content production and ensure agency deliverables meet our editorial and brand standards.
Must-haves:
5+ years of experience in content marketing, digital communication or B2B copywriting
Excellent writing, editing and storytelling skills in English
Experience creating content for websites, blogs, landing pages and social media
Experience creating B2B content that supports lead generation and different stages of the buyer journey
Experience managing professional social media, particularly LinkedIn
Comfortable combining strategic thinking with hands-on content creation
High ownership and ability to manage multiple priorities in a fast-moving environment
Curious and hands-on with AI, constantly exploring smarter ways to create, iterate and scale great content.
Nice-to-haves:
Experience from B2B SaaS or a scale-up environment
Familiarity with HubSpot, marketing automation and headless CMS
Experience collaborating with external SEO or content agencies
Some experience with PR, such as press releases or media communications
We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours and lots of interesting challenges. We care about your development and are committed to your success.
Waitwhile has a positive, diverse and supportive culture. We look for people who are curious, inventive, smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
We’ve helped companies like Best Buy, Louis Vuitton, IKEA, and many others make waiting in line a thing of the past. With Waitwhile, businesses have saved 200 million customers more than 10,000 years of waiting in line… and counting.
Waitwhile It lets customers line up virtually using their phone and get notified via text message when it’s their turn. It solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with.
Waitwhile provides the world's most intelligent queue management system. It’s used by thousands of businesses across 100+ countries, including restaurants, barbershops, salons, universities, hospitals, any many others.
Any business managing guest queues see big improvements in yield and customer satisfaction from using Waitwhile over paper waitlists, expensive coasters/pagers or other offline tools, which are still the norm for over 90M SMBs.
Waitwhile lets hosts add and manage guests in your a customizable waitlist queue and keep guests informed via SMS and email. Guests can follow the wait in real-time and are notified automatically based on predicted wait when its time to return. Guests and hosts can communicate via two-way email and texting and Waitwhile uses natural language processing to inform hosts of expected delays and cancellations.
Waitwhile uses predictive analytics to estimate wait times (up to 30% more effective than humans). Businesses get actionable insights about yield and no-show patterns, quote time efficiency and recommendations for staffing (e.g. by busy hours and days). They also get a CRM solution to identify loyal customers and target them with promotions.
Waitwhile is located out of San Francisco and trusted by brands like Mercedes-Benz, Louis Vuitton, Balenciaga, LinkedIn, Tribeca Film Festival, Ubisoft, Nokia, State of Colorado, Midstate Hospital, Nevada State College and Texas University.
