Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

69,200 - 84,600

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Content Author to work with a team of designers, developers and client stakeholders in providing high quality website management and digital experiences for users. The ideal candidate will have an attention to detail and a keen eye for design.

What you'll do here:

• Collaborate with multi-disciplinary teams on design implementation, content fragments and messaging frameworks in accordance with team workflows and brand guidelines, leveraging agile methodologies for delivering experiences to our websites

• Update CMS templates, images, videos and webpages and blog posts

• Develop and maintain authoring documentation, component usage guidelines, and content governance practices to enable non-technical users.

• Work independently on and collaborate through testing cycles and documentation of best practices.

• Ensure content is SEO-driven, error-free and accessibility compliant prior to production delivery

• Participate in regular quality audits, troubleshooting issues across  author/publish/dispatcher environments and documenting/reporting minor and major updates and to identify opportunities for improving site structure and ensuring positive user experiences

What you bring to the table:

• Minimum 5-years hands-on experience working with one or more enterprise Content Management Systems or equivalent.

• Proficiency in HTML, CSS, JavaScript, with a strong focus on accessibility (WCAG 2.1 AA), semantic markup, ARIA, and on-page SEO best practices.

• Experience with Figma, Photoshop, Sketch, HTML and/or CSS.

• Experience with content management, design principles.

• Energetic ability to process information quickly, meet deadlines and manage priorities with multiple initiatives with an impeccable attention to detail

• 5-years experience working within an agile environment, leveraging Atlassian tools (Jira, Confluence).

• Experience with AEM 6.5 (asset).

• Experience working with Wordpress and/or Craft CMS, using Twig templating, managing structured content and integrating functionality via GraphQL API (asset).

• Experience with Adobe Launch, Analytics, and Target for tagging and personalization (asset).

• Familiarity with Adobe Creative Cloud (asset).

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required, but must have authorization to work in Canada.

#LI-hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.