Job Description

Content and Social Manager | London

Monex is a global financial services firm specializing in foreign exchange risk management, international payments, and institutional currency solutions.

We help corporations, financial institutions, asset managers, and private capital firms navigate global markets through tailored FX strategies, market intelligence, and execution expertise. With operations spanning North America, Europe, and Asia, Monex combines global market access with local expertise.

We serve over 73,000 clients worldwide through 40 offices.

As our Content and Social Manager, you will be responsible for creating and executing a content strategy that drives engagement, builds our brand, and supports our marketing goals.

You will manage our blog, social media channels, and other digital storytelling efforts.

Key Responsibilities & Accountabilities

• Manage the editorial calendar and content production pipeline across North America, Europe, and Asia (Sprout or similar), streamlining workflows to reduce production cycle time.
• Own organic and paid social strategy and execution across LinkedIn and Meta — including audience targeting and campaign optimization — reflecting Monex's brand voice and commercial priorities.
• Write, edit, publish, and repurpose content, including short-form and video, for social, web, campaigns, nurture programs, and client communications, producing on-brand visual assets in Canva or similar design tools.
• Monitor brand, competitor, and category conversation via social listening to inform content decisions and grow Share of Voice.
• Manage online communities and engage in real time — responding, moderating, and growing an active audience.
• Maintain the digital asset management system so content and creative assets stay organized and reusable across markets.
• Partner with Demand Generation, Lifecycle, Product Marketing, PR, and regional teams to turn core narratives into campaign-ready content that influences pipeline.
• Use AI tools for content generation, ideation, and repurposing, and to automate routine workflow tasks like tagging, scheduling, and reporting.
• Track content and social performance — engagement, audience growth, Share of Voice, content reuse, pipeline influence — and turn analytics into clear narratives for leadership.

Qualifications / Technical Skills

• 4+ years in content marketing, social media management, or editorial operations, preferably in banking, financial services, fintech, or a similar B2B industry; global experience preferred.
• Strong writing, editing, and storytelling skills with an instinct for brand voice and regional relevance.
• Hands-on experience with content/social scheduling tools (Sprout Social or similar) and digital asset management systems.
• Proficiency in Canva or similar design tools to produce on-brand graphics, social creative, and light video edits without heavy reliance on design teams.
• Working knowledge of SEO/AEO-aware writing, LinkedIn organic best practices, and paid social (LinkedIn and Meta).
• Proficiency with AI tools for content generation, data analysis, and workflow automation.
• Experience with social listening and translating conversation data into content strategy.
• Skilled at managing multiple workstreams, calendars, and stakeholders across regions.
• Comfortable using performance analytics to optimize strategy and demonstrate pipeline influence.
• Collaborative, adaptable across cultural/regional content nuances.
• Bachelor's degree in marketing, communications, journalism, or related field required.