Job Description

Park Nicollet is looking to hire a Contact Lens Operations Supervisor to join our Eye Care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Provides direct patient care while supervising the daily operations of the contact lens department. Ensure departmental goals and objectives are achieved through the implementation of established procedures, systems, and effective oversight of support personnel.

Demonstrates proficiency in delivering exceptional customer service in alignment with Park Nicollet standards. Offers timely and courteous support to patients and internal teams, ensuring a high-quality service experience. Oversee the daily point-of-sale operations within the Contact Lens department, aligning staffing levels with workflow processes and operational service targets. Actively participates as a member of the organizational Contact Lens Team, contributing to ongoing quality improvement initiatives aimed at meeting and exceeding service goals.

Work Schedule:

Fulltime 1.0 FTE.

Monday - Friday 8:00am - 4:30pm

Required Qualifications:

Education, Experience or Equivalent Combination:

National Contact Lens Examiners Certification plus two or more years-related experience or high school graduates with five or more years-related experience required.

Licensure/ Registration/ Certification:

National Contact Lens Examiners Certification (ABO-NCLE) by the American Board of Opticianry and National Contact Lens Examiners within two years of hire.

Knowledge, Skills, and Abilities:

Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.

Strong clinical, human relations, and motivational skills.

Proven leadership and effective training skills.

Proven proficiency in the operation of the following: Slit Lamp, Lensometer, Corneal Measurement, and Contact Lens Cleaning Equipment; Visual Acuity Equipment; Telephone, POS system.

Ability to utilize a PC to send and receive e-mail and attachments.

Familiar with Microsoft & its applications.

Preferred Qualifications:

Education, Experience or Equivalent Combination:

Graduate of an accredited Commission of Opticianry Education training program

Licensure/ Registration/ Certification:

American Board of Opticianry (ABO) certification

Knowledge, Skills, and Abilities:

Previous leadership experience desired

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.