Job Description

The Role
We are seeking an enthusiastic Family Worker to join the Children’s Contact Program in providing supervised contact service that is impartial, trauma-informed, and child centered. Reporting to the Team Leader, your responsibilities include (but not be limited to):
• Conduct supervised visits and changeovers
• Transport children to and from visits, and this may include occasional interstate travel
• Write up observational reports of visits according to program guidelines
• Maintain confidentiality of all clients within the parameters of duty of care
• Attend and contribute to team meetings and professional development
• Ensure that administrative standards are maintained in accordance with the program and organisation’s policies.
About Us
Marymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion, and Inclusivity.
Why Join Us?
Looking for a meaningful career where you can make a real difference? Rewarding opportunities are available for passionate individuals to support the wider community across diverse program areas.
What We Offer:
• Generous Salary Packaging to boost your income
• Free Parking for your convenience
• Employee Assistance Program (EAP) for your wellbeing
• Opportunities for Professional Development
• Certified Great Place to Work
About You
The ideal person we are looking for has:
• Minimum Certificate III in Community Services, Early Childhood or equivalent, or relevant experience
• Demonstrated commitment to working within a person and child safety framework that is client centered and trauma informed
• Excellent relationship building skills to maintain effective client relationships
• Proven experience and ability to respond appropriately to critical incidents and to clients presenting with complex needs
• Good verbal and written communication skills, and good time management skills
• Computer literacy skills, including a working knowledge of Microsoft Outlook, Word, Excel, and simple databases
• Willingness to use own vehicle for client transport.
• Availability to participate in a roster to work between Monday to Sunday, 7am - 7pm.
How to Apply
Please submit your resume and a cover letter outlining your demonstrated experience and suitability for the role to Gwen.Goon@mccg.org.au
The successful applicant must have:
• A current National Police Check
• A current full driver’s licence
• Hold a current Working with Vulnerable People Card and NSW Working with Children Check or ability to obtain one
• First Aid Certificate or ability to obtain one
Closing date: Friday 6th February, 2026.
Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.