Working as a Contact Centre Agent, you will be the front line of our operations with the responsibility of connecting and engaging with our customers. You will deliver high levels of customer service to provide tailored repayment solutions based on the customers unique situation.
In this role, you will;
We are hiring for teams across a range of industries;
What you will bring;
What’s in it for you:
Working at RCL Services, you will have access to a salary, performance and attendance bonuses and transportation to and from work.
You will be part of a motivated, values-driven contact centre where people are rewarded for strong performance and demonstrating the right behaviour.
To ensure your development you will have access to learning & development programs You may also have the opportunity to progress your career into support and leadership roles or other roles across the organisation.
Apply today or reach out to recruitment@recoveriescorp.com.au for more information
About RCL Services
RCL Services is part of the Recoveriescorp Group which has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we’re pleased to see our people live this mission everyday!
We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.
That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community.
At Recoveriescorp, we’ve spent over 30 years helping organisations across Australia recover debt with integrity, empathy, and results. What began as a solution to the insurance industry’s ‘claims leakage’ challenge has evolved into a trusted partnership model across banking, finance, government, utilities, and telecommunications. Our strength lies in our ability to exceed expectations, not just in outcomes, but in the way we deliver them.
Today, Recoveriescorp is proud to be part of the Symbos House of Brands - a collective of specialist businesses including Debtrak, Mason Black + Mendelsons Lawyers, Symbos CX, and Sourcewiser. Together, we offer seamless, integrated solutions across the full customer lifecycle, from collections and legal services to technology, customer experience, and procurement.
Under the Symbos umbrella, we remain committed to delivering AI-led human experiences. Symbos is powered by technology, made real by people, and guided by purpose. Our clients can expect continuity, consistency, and a future-focused approach that’s grounded in trust, innovation, and meaningful outcomes.
Contact Recoveriescorp on (03) 8627 0600 or visit our website http://corporate.recoveriescorp.com.au.
