Salary Circa £60,000depending on skills and experience

12m Secondment, Full time, 37 hours with flexibility for part time
Location:Lincoln/Huntingdon/Peterborough with travel

Flexible working based in officeand alsoat home

Want a role where your work genuinely helps protect water for future generations?

We’re looking for a Consumption Leaderto shape how customers use water, influence behaviour at scale, and deliver meaningful change across our region.

This is a senior leadership role within our Billing, Collections & Consumption team, with real ownership ofwater‑savingstrategies, customer engagementprogrammesand regulatory outcomes.

Whatyou’llbe doing

You’lllead the strategic direction and delivery ofbehaviour‑changeinitiatives that support key performance commitments (PCCandCMEX), ensuring customers are engaged,informedand motivated to use water wisely.

That means:

• Designing and deliveringcustomer engagement andbehaviour‑changestrategies

• Working closely withregulators and external partners (EA, Ofwat, Defra and industry groups)

• Shaping and delivering plans within theWater Resources Management Plan (WRMP) and AMP programmes

• Leadingwater‑savinginitiativesincludingsmartmeter consumption journeys, customer sideleakageand smart devices

• Managing and inspiringConsumption Project Managers to deliverjoined‑up,customer‑firstoutcomes

• Using insight and segmentation to tailor messages that genuinely resonate

• Collaborating with Communications, Operations and Customer Services to deliver consistent, impactful messaging

• Use data to drive performance and enhance digital customer journeys

Leadership & culture

You’lllead with purpose — creating a positive,inclusiveand safe environment where people can do their best work. Health,safetyand wellbeing sit at the heart of everything we do, andyou’llactivelyrole‑modelour ‘Safer Every Day’culture.

Whatwe’relooking for

You’llbring:

• Strong experience inwater or energy efficiency,consumptionor resource management

• Proven leadership in deliveringprogrammes or projects at scale

• The ability to influence a wide range ofinternal and external stakeholders

• Excellent communication skills — from community conversations to regulatory reporting

• Tenacity,creativityand a passion for driving meaningful behaviour change

• A degree (or equivalent experience) and a natural curiosity for what works best for customers

We invest in our people - as a valued employee,you’llbe entitled to:

• Personal private health care  

• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

• 24-hour Virtual GP service for you and your household 

• 26 days annual leave – rising with length of service and the ability to buy more

• Life assurance (up to 8 x salary)

• Personal accident cover (up to 5 x salary)

• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

• Bonus scheme  

• Flexible benefits and working culture to support your wellbeing and lifestyle. 

Inclusion at Anglian Water

Inclusion is for everyone.We’rean equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnic origin, nationality, religion or belief, age, sexual orientation, disabilitystatusor any other protected characteristic.

We recruit and develop our people based on merit and their passion for creating better outcomes for customers—andwe’recommitted to creating an environment where everyone feels they belong.

Closing Date:30/07/26

#loveeverydrop