Job Description

Volkswagen Financial Services, a wholly-owned subsidiary of Volkswagen Group, is the trusted key to mobility for its brand partners. We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers, specializing in providing accessible mobility solutions for its Customers. The company’s offerings include Retail Leasing, Retail Financing, Commercial Financing for new and used vehicles, and End-of-Term vehicle disposition.

Brief Role Description

This position is Career Level 29P located in Reston, VA, or Libertyville, IL with a Role Classification of Hybrid.

The Consumer Risk Analytics Manager will leverage their strong analytical background to identify opportunities to continuously drive improvements in collection and origination strategies for VCI and VCCI Consumer Credit business. They will drive collections effectiveness and monitor the performance of a multi-billion-dollar consumer risk portfolio for changing trends in credit underwriting practices, policy adherence, credit quality concentration and the associated risk of loss.

Collaborate with a team of analysts to develop, design, and implement complex analyses on product level strategies to establish risk thresholds that enable the company to efficiently and effectively manage the performance of VCI & VCCI’s consumer credit portfolios.

Will possess the analytics background and strategic acumen to direct a function that draws strategic insights from data using database and statistical analysis tools to inform business leaders in their decisions and support the company’s overarching strategic goals relative to loss prevention. Provide strategic guidance to steer management towards data-driven business decisions that impact credit originations strategy, pricing, planning round and budget setting.

Responsibilities within this Role

Collections Operations 25%
• Support Collections Department strategy, analytics, and reporting for early-stage collections. Early-stage collections includes X-59+ collections support, specifically vendor activity (collections accounts placed with vendors), In-House predictive dialer (PDS) and early stage manual collections.
• Supports the Directors of Consumer Risk and Mitigations Management by monitoring volume into collections treatments, performance analysis and analytics, and supplemental reporting for in-house collections teams and vendors.
• Develop A/B tests and pilots and oversee the overall quantitative testing strategy for collections.
• Utilize analytic tools (i.e. SAS, SQL, Tableau, Python, R) data query tools to build, test, evaluate, and maintain robust data analysis and reporting for collections teams to make timely, informed decisions.

Originations Operations 25%
• Monitor VCI & VCCI’s Company’s consumer portfolios for change in behaviors on a monthly basis, using static pool, trend, regression and time series analysis, correlating demonstrated changes in repayment behaviors of customers utilizing a robust segmentation analysis. Identify specific areas or markets of trade that represent above average potential for loss, repossession or prepayment.
• Leveraging data and various data analytic tools (i.e. SAS, SQL, Tableau, Python, R,), to determine and explain changes in borrowers’ credit quality originated into the portfolio.
• Automation of credit underwriting monitoring. Including lowside and highside, quality overrides and other policy exceptions. Draw conclusions and make recommendations to the Director of Credit Risk for developing or modifying existing credit policies.
• Collaborate with the Directors of Credit Risk and Controlling in developing loss forecasts utilized in budget and planning rounds. Conduct Rate, Volume and Mix analysis to explain monthly variances in delinquency roll rates and charge-offs due to rate deterioration or favorability, volume growth or runoff and shift in portfolio concentration (by product, brand, contract term).
• Collaborate with Senior Management and Controlling in establishing quarterly pricing inputs for VCI’s consumer portfolio. Lead in the development and recommendations for risk costs for all terms and instruments. Analyze other predictive characteristics that may provide improvements in identifying qualitative/quantitative factors that impact loss behavior such as changes to credit policies, collection strategies and operational adherence to policy.

• Provide analytical support of incentive programs, ensuring programs are driving desired behaviors.

Qualification requirements

Relevent Experience:

10+ years of relevant experience required
• 5+ years in utilizing methods and tools to extract, curate, explore, and analyze data from large data sources
• 5+ years in developing, integrating and deploying predictive models into the business decision making process
• 5+ years in data analytics, using business intelligence tools such as Tableau as well as programming in SAS, SQL, Python, or R
• 3 years working in the financial services industry especially in the area of analytics, portfolio risk management, servicing operations or consumer credit compliance, or similar data driven industries like insurance
• 2 Years in the evaluation of complex data driven problem solving and optimization of operational processes

Required Education:

• Bachelor's degree in a quantitative discipline: Statistics, Science, Mathematics, Economics, Finance, Operations Research

Volkswagen Financial Services is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.

This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.