Consumer Response Senior Specialist

Cairo, EG (Onsite)  •  4 hours ago
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Job Description

General Purpose

Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that the customer accounts might face with accuracy and efficiency.

Key Responsibilities / Tasks

• Ensure of the implementation of GMP practices in the production area.
• Ensure that the FG printing code for all filling lines in the start-up and changeover is applied as per the approved QC program.
• Ensure that the FG samples of Milk and Juice products form the filling lines withdrawn as per the approved sampling plan.
• Ensure that the start-up check list for all the filling lines after CIP/SIP and before start production is applied as per the approved QC program.
• Ensure the FG quality checks for FG products is applied as per the approved QC program.
• Follow up the sterility test on filling line as per the approved sterility test procedure.
• Lead the investigation in any nonconformity issue.
• Participate on the continual improvement projects from quality perspective.
• Review and record the results of all quality check point in the quality control batch record.
• Review the quality batch records in daily basis and report the daily quality report to the quality section head.

Experience

Minimum of 2 years’ experience in Quality.

Skills/Qualifications

• Know how of dealing with costumers.
• Time management & communications skills.
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