Salary Range: 73,897.00 - $118,515.00, ANNUALLY
Starting Pay: 83,000.00, ANNUALLY
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the
added elements of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers
limitless opportunities to help drive social impact, both on the job and in the community,
while serving its citizens. Join us in making Baltimore a great place to live and work. In the
City of Baltimore, we hire great people and provide them with the skills and opportunities to
grow toward their career aspirations. If you are looking for a career change or are interested
in learning more, explore our opportunities and benefits programs. We are excited to have
you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental,
vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs,
support groups, and workshops. You can learn about our benefits here:
https://humanresources.baltimorecity.gov/hr-divisions/benefits
The Consumer Protection Enforcement Manager serves as the Department's senior
enforcement official and is responsible for planning, directing, coordinating, and evaluating all
consumer protection, licensing compliance, investigative, and enforcement activities. The
Enforcement Manager oversees inspections and investigations of consumer complaints,
unlicensed business operations, licensing violations, and violations of local consumer
protection laws and regulations for the Department of Consumer Protection and Business
Licensing (CPBL).
The Consumer Protection Enforcement Manager directly supervises
Inspectors and Investigators and collaborates closely with the Director, the Deputy Director,
the Board of Consumer Protection and Business Licensing, and other regulatory agencies to
ensure consistent, fair, and effective enforcement of City laws and regulations. This position is
responsible for developing enforcement strategies, managing complex investigations,
monitoring performance metrics, and ensuring compliance with departmental policies and
legal requirements. Employees in this class work a conventional work week, subject to
evening or weekend hours as required. Work is performed in an office with few uncomfortable
or hazardous working conditions. Work requires minimal physical exertion.
Bachelor’s degree in public administration, business administration, regulatory affairs, law, or a
related field and experience:
AND
Five (5) years of progressively responsible experience in regulatory enforcement, investigations,
compliance, inspections, consumer protection, code enforcement, or licensing administration. At
least three (3) years of supervisory experience preferred.
OR
Equivalency Notes: Have an equivalent combination of education and experience. Non-
supervisory experience or education may not be substituted for the required supervisory
☒ DRIVER’S LICENSE REQUIREMENT
Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial
driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s
permit. Provisional driver’s licenses are not acceptable.
Note: you must upload a copy of your valid driver’s license with the application
at the time of applying.
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.
All persons, including current City employees, selected for this position must complete a 6-
month mandatory probation.
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and
7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.
Baltimore is the largest city in the U.S. state of Maryland, and the 29th-most populous city in the country. It was established by the Constitution of Maryland and is not part of any county; thus, it is the largest independent city in the United States. Baltimore has more public monuments than any other city per capita in the country and is home to some of the earliest National Register historic districts in the nation, including Fell's Point (1969), Federal Hill (1970) and Mount Vernon Place (1971). More than 65,000 properties, or roughly one in three buildings in the city, are listed on the National Register, more than any other city in the nation.
