Soum is a fast-growing B2C marketplace based in Riyadh, connecting buyers and sellers of used electronics and used cars across Saudi Arabia through our website and mobile app. Everything we do is built on trust: buyers need confidence in what they are getting, and sellers need confidence they will be paid fairly and quickly. With the recent launch of our subscription model for electronics and cars, Soum is building the go-to recommerce platform in the Kingdom.
The Consumer Product Manager owns the experience our customers touch every day: how buyers discover, evaluate, pay for and receive a used phone or car, and how sellers list, price and get paid for what they sell. You will be the voice of the Soum customer inside the product team, turning deep consumer insight into features that grow conversion, repeat purchase and trust in the platform.
You will work across the app and web, partnering with design, engineering, operations and commercial teams to ship quickly and learn from what we ship.
At Soum, we're on a mission to build a marketplace that enables users to buy and sell anything online with convenience, trust, and ease starting in the MENA market. We began with second-hand electronics in KSA, becoming market leaders, and are now expanding to used cars and collectibles. In just two years, we've facilitated hundreds of thousands of transactions across 150+ locations in the Kingdom, maintained 10,000 active listings at any given time, earned the distinction of being the 10th most downloaded e-commerce app in KSA for 2023, and received more than 5 million app downloads.
Our team, Soumers, have worked in over 14 countries from the US to South Korea. We are always on the look out for the best and brightest to join. We look beyond resumes and titles, we look for the innovators, the hungry, the go-getters. We offer them the autonomy to experiment, learn, fail, and grow.
Every transaction on Soum is guaranteed; we hold funds until the item is delivered and confirmed by the buyer, thanks to our proprietary fulfillment and payment systems. This ensures a secure and reliable marketplace experience.
Soum has pioneered a solution that have transformed digital commerce for sellers in the wider region:
Individuals: Enjoy unique home pick-up and delivery services, secure payments, and transaction guarantees for worry-free selling.
Small Businesses: Sell faster and reach a wider audience with our dedicated "Merchant App."
Teleco and retail partners: Gain optimal returns with bulk-selling options, comprehensive inspections, and efficient warehouse management.
We deploy AI models to power our marketplace with personalized recommendations, dynamic pricing, predictive analytics, and fraud detection, ensuring a smarter, safer, and more efficient platform for our users.
Soum is backed by local and regional investors including, amongst others, Jahez Group, Isometry Capital, and Al Rajhi Partners and have raised $22Mn to date.
