Job Description

Keep Things Moving. Protect What Matters. Join First Commerce Credit Union as a Consumer Loan Title Processor!

At First Commerce Credit Union, we don't just process loans, we help our members achieve important milestones while protecting the Credit Union's financial interests. We're looking for a detail-oriented, organized, and service-driven Consumer Loan Title Processor to play a critical role in ensuring vehicle and vessel titles are properly processed, tracked, and perfected.

If you thrive in a fast-paced environment, enjoy solving problems, and take pride in accuracy and compliance, this is your opportunity to make a meaningful impact while delivering Remarkable Member Service.

What You'll Be Doing

As a key member of our Lending Operations team, you'll ensure vehicle and vessel titles are processed accurately, liens are perfected timely, and documentation remains compliant with Credit Union and regulatory requirements. Your role will include:

• Title Processing – Review loan packages and submit title documentation accurately and timely.
• Lien Perfection – Ensure liens are properly recorded on consumer, business vehicle, vessel, and indirect loans.
• Title Tracking – Maintain accurate records and monitor pending titles to quickly resolve exceptions.
• Partner Communication – Work closely with members, dealerships, financial institutions, and state agencies to address title-related matters.
• Lien Releases – Process paid loan title releases and ensure timely notification to all parties.
• Subject Matter Expertise – Support lending and processing teams with title requirements, documentation standards, and process guidance.
• Problem Solving & Compliance – Research and resolve title issues while ensuring adherence to Credit Union policies and regulatory requirements.

What You Bring to the Table

You're a detail-oriented professional who combines strong organizational skills with a commitment to accuracy and service excellence.

• High school diploma or GED required; associate degree preferred.
• Three (3) or more years of title processing, lending operations, automotive finance, or financial institution experience.
• At least one (1) year of auto lending, loan processing, or loan officer experience.
• Knowledge of vehicle titles, lien perfection, and consumer lending processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and member service abilities.
• Proficiency in Microsoft Word and Excel.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
• Experience with quality control, auditing, compliance, or ELT systems is a plus.

Why First Commerce?

We're a full-service, member-owned credit union with deep roots in the community and a bold vision for the future. Our culture is built on integrity, innovation, and service excellence. At First Commerce, you're not just joining a company - you're joining a cause.

What's in It for You?

We believe in taking care of our team just like we take care of our members. Here's what you can expect:

• Competitive pay that reflects your experience and impact
• Health, dental, and vision insurance to keep you and your family covered
• 401(k) with company match to help you build your future
• Generous PTO and paid holidays so you can recharge and enjoy life
• Employee assistance programs for life's unexpected moments
• Ongoing training and professional development to keep you sharp
• Clear career advancement opportunities within a growing organization
• A supportive team environment where your voice matters

Plus, you'll be part of a team that's supportive, energetic, and passionate about making a difference. And if you help us find our next great hire? You'll earn a $500 referral bonus!

Ready to Take the Next Step?

f you're ready to bring your expertise, attention to detail, and commitment to excellence to a role that directly supports our members and lending operations, apply today and help us continue building stronger financial futures for the communities we serve.