1st Franklin Financial Corporation

Consumer Loan Sales Specialist - San Antonio, TX

1st Franklin Financial Corporation  •  $18/hr  •  San Antonio, TX (Onsite)  •  3 hours ago
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Job Description

Are you looking for a new opportunity in building your career? Join us in our Support Centre' location in San Antonio, TX as a Consumer Loan Sales Specialist.

In this role, you will sell, process, and service consumer loan. The position collaborates closely with the Manager and support centre staff supporting all 1FFC state branches. The Consumer Loan Specialist is knowledgeable of features of products and services to drive an exceptional customer experience.

Hourly rate: $16.00 to $18.00 per hour

  • Markets for new loans to existing and new customers through solicitation calls
  • Educate and upsell customers on all product offerings including loan options and optional insurance products.
  • Process loan applications, ensuring completeness and accuracy, to determine customer eligibility.
  • Assist every customer in a professional manner.
  • Conducts monthly quality control reviews on the overall 1FFC loan portfolio
  • Review and collect on delinquent accounts to identify and address trends or problems.
  • Proactively address delinquent accounts by consulting with customers on past-due loan payments
  • Processes modification requests
  • Accurately posts all operations support centre payments, including but not limited to mail, electronic, repo payments, and debt sales.
  • Prepares daily bank deposit, balancing cash drawers each day.
  • Processing paid out contracts, and releasing liens in a timely manner, according to state law and company guidelines.

Education, Qualifications and Experience

  • High School Diploma or equivalent
  • 0-2 years consumer finance or related experience
  • Serving our customers by working onsite at the Branch Office Support Center (BOSC) is an essential function of this job (working from home is not permitted under any circumstances)
  • Ability to meet current Licensing requirements of various States and Federal regulators.
  • Demonstrate the ability to analyse relevant information and apply individual judgement.
  • Advance interpersonal relationship skills at a variety of levels and differing social and business settings.
  • Ability to maintain confidential business and personal information.
  • Action and result focused.
  • Effective communication skills (verbal/written/interpersonal)
  • Bilingual English/Spanish
  • Proficient in MS Office Suite Products
  • Must possess a valid driver's license and the ability to operate an automobile

About Us:

1st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
1st Franklin Financial Corporation

About 1st Franklin Financial Corporation

Since 1941, 1st Franklin Financial Corporation has had one goal—Serving communities by offering opportunities to individuals and families through financial services. It’s been over 85 years since Founder Ben F. Cheek, Jr. made his first $34 auto loan. While times have changed, our commitment to customers has not. Our customers know us and more importantly, we know them. This commitment is why we’ve been able to help generations of families in times when they have needed us most.

With over 325 loan offices in 8 states, 1st Franklin Financial Corporation continues to provide personal loans, supplying our customers with the cash they need. With offices located primarily in rural locations, we understand the struggles in these areas. We offer loans for auto repairs, home improvements, or debt consolidation. We can help with starter loans, wedding loans, medical expense loans, funeral loans, or a small personal loan to help you meet day to day expenses. We also offer Retail Sales Financing to help our local small businesses grow. Whatever the need, we can answer all of your loan questions and help you find a solution.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Toccoa, GA
Year Founded
1941
Website
1ffc.com
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